Harry Hedaya

Business leaders know it’s getting harder to move their business forward by only relying on email and phone. Customers can ignore phone calls. Voicemails signal the beginning of playing phone tag. Emails can get stuck in spam or take anywhere from hours to days for a response. These delays cost business leaders lost productivity and increased payroll expenses. In comparison, when your business uses Send It By Text, your communications are read and responded to, usually within the first minute! Why Send It By Text? It’s no secret, phone, voicemail and email are getting to be a less and less effective form of communication. More people tend not to answer the phone from a number they don’t recognize, do not receive real time notifications to emails on their smartphones, and respond to voicemails in a timely manner. Text, by contrast, has an open rate of 97% within the first minute! Your business can now access this vital, preferred, communication channel to deliver a host of text based services and create happy customers along the way. Now you can access an innovative solutions, not found bundled together in any other system on the market today, to significantly enhance your business’ user experience. Best of all, we can effortlessly integrates the power of these solutions into your existing software/CRM platform via API. If you took an honest look at what it’s like for someone, from the outside looking in, to deal with your company's enrollment and ongoing customer support processes, where would you think your pitfalls or areas of 'friction' lie? Likely they are connected to the reliance on phone and email.