Hamish Cliff, Head of Consulting at Business Systems

Hamish Cliff

Head of Consulting at Business Systems | Northampton, England, United Kingdom

Profile last verified October 2026
Information Technology & Services Verified Profile Northampton, England, United Kingdom Nene College, Northampton
Verified

Work Email

***@merchants.co.uk

Last verified May 2026

Personal Email

***@hotmail.com

Personal • High Confidence

Phone Number

077*****

United Kingdom • Mobile

Free account · No credit card · 5 profiles/month

Hamish Cliff Socials
Hamish Cliff Work Experience

Head of Consulting at Business Systems in July 2024 - Present

Head of Client Success & Marketing at Business Systems in June 2023 - July 2024

Head Of Client Services at Business Systems in January 2022 - July 2024

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Head of Client Success at acrinax in May 2021 - January 2022

Head of CX Transformation at acrinax in October 2019 - January 2022

Principal Consultant at acrinax in November 2018 - October 2019

Owner/Director at Ruby James Ltd. in November 2017 - October 2019

Service Management Consultant at ITSM Value - #RedefiningService in November 2017 - October 2019

Group Operations Manager - Managed Services, Sales at Dimension Data in April 2016 - October 2017

Global Business Development Manager - Contact Centre Solutions at Dimension Data in November 2013 - April 2016

Business Development Manager - IT Managed Services at The Merchants Group in June 2010 - November 2013

Global Operations Consultant at Merchants Ltd. in September 2008 - June 2010

Operations Project Manager, Divisional Sales Manager at BGL Group in February 2003 - August 2008

Operations Consultant at Minerva International Ltd. in January 1999 - December 2003

Customer Assistance Process Manager at DaimlerChrysler in September 1999 - December 1999

Operations Manager at Merchants Ltd in January 1994 - December 1999

Hamish Cliff Education

Nene College, Northampton, November 1990 to November 1993

Barnard Castle School, November 1982 to November 1990

Hamish Cliff Skills
Call Center Outsourcing Operations Management BPO Performance Management Project Management Sales Management Project Delivery Telecommunications Workforce Management Business Development Sales Management Avaya PRINCE2 Management Consulting Project Planning IVR Insurance Customer Service Managed Services Change Management Customer Experience Account Management Call Centers Contact Centers Team Leadership Training Program Management Coaching Strategy CRM Offshoring
About Hamish Cliff’s Current Company
Business Systems

Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant. We combine deep operational expertise with innovation and best-in-class technologies to deliver outcome-led solutions—ranging from intelligent AI automation and workforce optimisation to secure communications and compliance. We partner closely with the world’s best technology vendors, taking a customer-obsessed, outcome-based approach to every engagement—empowering organisations to enhance operations, reduce costs, maintain regulatory confidence, and improve both customer and employee satisfaction. Our mission is simple: to deliver tailored, scalable solutions that transform customer interactions and drive measurable return on investment—today and into the future.

Discover more about Business Systems
Hamish Cliff’s Colleagues
Tracy Shiels

Tracy Shiels

London Area, United Kingdom

Consultant at Business Systems for Monitoring and Compliance. Cloud and Hosted Solutions | Cloud Compliance | AI | MS Teams | Trading Floor | Public safety Unified Coms | Contact Centre/CX/AX/Voice/Data

Sales Engineer at Verizon
(May 1999 – May 2026)

Martin Walkley

Martin Walkley

Pontypridd, Wales, United Kingdom

Project Manager at Business Systems

Pre-Sales Team Leader (South Pacific) at Mitel
(May 2026 – May 2026)

Rod Dacosta

Rod Dacosta

Fairburn, Georgia, United States

Real Estate Investor / PROPERTY OASIS, LLC

Real Estate at Business systems
(Mar 2009 – Present)

Paul Brockbank

Paul Brockbank

Greater Manchester, England, United Kingdom

Senior Service Delivery & Engagement Manager at BSL Group

Senior Service Delivery & Engagement Manager at Business Systems
(Jul 2023 – Present)

Dhruva Gupta

Dhruva Gupta

Greater London, England, United Kingdom

Senior Marketing Executive at BSL Group

Senior Marketing Executive at Business Systems
(Sep 2024 – Present)

Abdulmageed Al-jaafari

Abdulmageed Al-jaafari

Riyadh, Saudi Arabia

FOUNDER &CEO OF THE S5 GROUP FOR BUSINESS

CEO CBSC (Business System) at Business Systems
(May 2019 – Present)

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Frequently asked questions about Hamish Cliff

What is Hamish Cliff email address?

Email Hamish Cliff at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Hamish Cliff's email found in 2026.

What is Hamish Cliff phone number?

Hamish Cliff phone number is 07779257962.

How to contact Hamish Cliff?

To contact Hamish Cliff send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Hamish Cliff try calling on 07779257962. (updated on October 30, 2025)

What company does Hamish Cliff work for?

Hamish Cliff works for Business Systems.

What is Hamish Cliff's role at Business Systems?

Hamish Cliff is Head of Consulting

What industry does Hamish Cliff work in?

Hamish Cliff works in the Information Technology & Services industry.

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