Gerhard Lukas, Head of Customer Experience and Customer Success at NTS Netzwerk Telekom Service AG

Gerhard Lukas

Head of Customer Experience and Customer Success at NTS Netzwerk Telekom Service AG | Austria

Profile last verified June 2026
Information Technology & Services Verified Profile Austria FH CAMPUS 02
Verified

Work Email

***@nts.eu

Last verified May 2026

Phone Number

+43*****

Austria • Mobile

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Gerhard Lukas currently serves as Head of Customer Experience and Customer Success at NTS Netzwerk Telekom Service AG, an information technology and services organization operating across 24 international locations. His leadership focuses on transforming and developing customer success frameworks through strategic customer experience optimization. He completed his studies at FH Campus 02 and directs CX initiatives for a firm that reported EUR 331 million in group revenue during the 2024 financial year.

BEST APPROACH TO REACH Gerhard Lukas

Contact him directly through his corporate work email at NTS by introducing your customer success or IT infrastructure solutions, explicitly tying them to his stated goal of transforming and developing customer experience frameworks.

Gerhard Lukas Socials
Gerhard Lukas Work Experience

Head of Customer Experience and Customer Success at NTS Netzwerk Telekom Service AG in January 2023 - Present

Key Account Manager at NTS Netzwerk Telekom Service AG in May 2019 - January 2023

Sales Management at e1 Business Solutions GmbH in February 2016 - April 2019

See more See less

Sales Manager at e1 Business Solutions GmbH in February 2016 - April 2019

Sales & Marketing Director at Kronegger GmbH in January 2014 - January 2016

International Sales Manager at AviBit Air Traffic Solutions (now ADB Safegate) in February 2011 - December 2013

Account Manager at A1 Telekom Austria AG in September 2009 - February 2011

Sales and Marketing Manager at LNConsult GmbH in September 2008 - May 2009

Gerhard Lukas Education

FH CAMPUS 02, Magister (FH)

HTBLA Kaindorf, Engineer's degree

Gerhard Lukas Skills
Written Communication Presentations Product Marketing Go-to-Market Strategy CSM Organisationsgestaltung Unternehmensführung International Key Account Management Partner Management Sales Management International Sales New Business Development Business Strategy Telecommunications Business Planning Project Planning Airports Integration Strategic Planning IT Customer Relationship Management (CRM) Cloud Computing ISO 9001 Sales Process Solution Selling ITIL Process Management Salesforce.com Management Strategic Negotiations Leadership Communication Budgeting & Forecasting Partner Development Customer Centric Solutions Sap Fiori Power BI Software Integration ATC Curiousity Management Long Distance Running Big-picture Thinking Running Collaboration Solutions Network Solutions security solutions Datacenter Solutions Cloud Solutions Super Services cisco Internationaler Vertrieb Application Performance Management Business Development Telekommunikation Interimsmanagement Laufsport Account-Management
About Gerhard Lukas’s Current Company
NTS Netzwerk Telekom Service AG

NTS Netzwerk Telekom Service AG, headquartered in Raaba-Grambach near Graz, was founded in 1995 by its owners Alexander Albler and Hermann Koller. With more than 870 employees across 24 locations in Austria, Germany, Italy, Switzerland, the Czech Republic, Bosnia and Herzegovina, Australia, China, and the United States, NTS supports over 1,000 customers in operating secure and future-ready IT infrastructures across Network, Security, Collaboration, Data Center & Platform. Group revenue for the 2024 financial year amounted to EUR 331 million. NTS stands for certified expertise, reliability, and trusted partnerships.

Discover more about NTS Netzwerk Telekom Service AG
Gerhard Lukas’s Colleagues
Khairul Amin

Khairul Amin

Graz, Styria, Austria

Service Engineer @ NTS Network Telecom Service AG CCNP-Enterprise, CCNP-Security Core, CCNA, HCIP, MTCSE, MTCNA

OC 24/7 Network

Mohamed Yassin

Mohamed Yassin

Sunshine Coast, Queensland, Australia

IP Networking | Wireless Communications | Presales | Solutions Design | Operation and Maintenance

• Troubleshoot and resolve network issues (routing and switching issues, IPSec tunnel disconnections, Cisco SDWAN policies, Meraki MX faults, Palo Alto firewalls etc.).
• Communicate with clients to fix network issues.
• Handle networking tickets using Service Now softwa...

Andrea Radivo

Andrea Radivo

Greater Bolzano Metropolitan Area

MBA, sales professional, delivering solutions to address customer needs

Field sales on mid-large enterprises in South Tyrol and adjacent regions.
- YoY quota achievement
- High touch sales

Alexander Cernoch

Alexander Cernoch

Vienna, Vienna, Austria

RELAX, WE CARE - SUPER SERVICES für Network, Security, Data Center, Collaboration & Cloud

Key-Account-Manager at NTS Netzwerk Telekom Service AG
(Dec 2024 – Present)

Michael Frischauf

Michael Frischauf

Austria

Sales Professional, Part of a strong growing Team

Member of the Advisory Board at entellgenio GmbH
(Jan 2009 – Present)

Simone Michl-kos

Simone Michl-kos

Styria, Austria

Human Resources Manager bei NTS Netzwerk Telekom Service AG

Schwerpunkte:
- Recruiting
- Employer Branding, Messen, Kooperationen
- Betriebliches Gesundheitsmanagement
- HR-Applikationsmanagement - rexx Key User

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Frequently asked questions about Gerhard Lukas

What is Gerhard Lukas email address?

Email Gerhard Lukas at [email protected]. This email is the most updated Gerhard Lukas's email found in 2026.

How to contact Gerhard Lukas?

To contact Gerhard Lukas send an email to [email protected].

What company does Gerhard Lukas work for?

Gerhard Lukas works for NTS Netzwerk Telekom Service AG.

What is Gerhard Lukas's role at NTS Netzwerk Telekom Service AG?

Gerhard Lukas is Head of Customer Experience and Customer Success

What industry does Gerhard Lukas work in?

Gerhard Lukas works in the Information Technology & Services industry.

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