Eid Araache
Data Scientist at SERVICEWARE SE | Frankfurt Rhine-Main Metropolitan Area, Germany
Eid Araache’s Email & Phone Number
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Data Scientist at SERVICEWARE SE in May 2019 - Present
Data Scientist at Spacenus in June 2016 - May 2019
Technische Universität Darmstadt, July 2026
DAAD German Academic Exchange Service, July 2026
Damascus University, Bachelor's Degree, July 2026
Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. We support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services. With our solutions, you can overcome all the daily challenges in various service areas: ► Do your employees require new hardware? Do you face the same customer inquiries over and over again? Centralize your internal and external service inquiries in one system with Serviceware Processes. More than 1000 companies already put their trust in this solution. ► Do you know your service costs created by IT, HR or in customer service? Serviceware Financial will provide transparency. Four of the seven largest German companies already rely on our financial management solution and manage their costs in an efficient and comprehensible manner. ► Do you have to process countless customer request every day? Then Serviceware Knowledge will help you. The knowledge management solution maximized your response rate significantly and – by extension – customer satisfaction. A large food trading company already profits from the advantages of this smart solution and was able to increase its quota by 40%. ► Plan your available resources as efficiently as possible and save time and money each step along the way. That is what Serviceware Resources is for. One of the largest care facilities in the Netherlands increased its productivity by 10% by using this software. ► Consolidate all aspects of corporate planning and create reliable reports and analyses with Serviceware Performance. Create a service experience for your clients and your employees - and become a service hero! Visit: www.serviceware-se.com Current vacancies: https://serviceware-se.com/careers/careers-at-serviceware
Discover more about SERVICEWARE SE
Senior Sales Executive @ SERVICEWARE SE
Senior Sales Executive – Named Accounts at SERVICEWARE
(December 2024 – Present)
Life begins when you shape IT
Team Lead Presales at SERVICEWARE SE
(January 2021 – Present)
IT Datacenter & Security Strategie | Protect Your Data
Account-Manager at SERVICEWARE SE
(January 2022 – Present)
Market Strategist, Serviceware | Executive Advisor, IDC | Former Forrester Research Director | CIO Advisory | GenAI | IT Strategy | ITFM | ESM | IT Automation | Digital Transformation
2025 – Present
• Shape market narrative for AI-native service management solutions.
• Facilitate CIO roundtables and speak at executive events.
• Focus: IT as a Value Creator—governance, showback/chargeback, DEX-driven productivity.
AI Enthusiast - There is only one proof of ability: doing it.
Sales Director at SERVICEWARE
(Feb 2022 – Present)
AI Specialist @ Serviceware
AI Specialist at SERVICEWARE
(Aug 2025 – Present)
What is Eid Araache email address?
Email Eid Araache at [email protected] and [email protected]. This email is the most updated Eid Araache's email found in 2026.
How to contact Eid Araache?
To contact Eid Araache send an email to [email protected] or [email protected]. (updated on November 11, 2025)
What company does Eid Araache work for?
Eid Araache works for SERVICEWARE SE.
What is Eid Araache's role at SERVICEWARE SE?
Eid Araache is Data Scientist
What industry does Eid Araache work in?
Eid Araache works in the Computer Software industry.
