Dixie Carroll, Director, Customer Success at PetPlate

Dixie Carroll

Director, Customer Success at PetPlate | New York, New York, United States

Profile last verified August 2026
Music Verified Profile New York, New York, United States Texas A&M University
Verified

Work Email

***@petplate.com

Last verified September 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

158*****

United States • Mobile

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Dixie Carroll Socials
Dixie Carroll Work Experience

Soprano at The Evangelical Lutheran Church of the Holy Trinity in September 2016 - Present

Director, Customer Success at PetPlate in November 2023 - Present

Manager, Customer Success at PetPlate in June 2021 - November 2023

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Assistant Director at Four Corners Creative, LLC in October 2019 - August 2023

Teacher at Four Corners Creative, LLC in January 2019 - January 2022

Team Lead, Customer Care at PetPlate in May 2020 - June 2021

Customer Care Specialist at PetPlate in October 2019 - May 2020

Department Head, Styling at Kidbox.com in April 2018 - September 2019

Stylist at Kidbox.com in October 2016 - April 2018

Senior Sales Associate at Anthropologie in February 2016 - May 2017

Sales Associate at ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) in July 2013 - March 2016

College Recruiter at KD Conservatory College of Film and Dramatic Arts, A Subsidiary of KD Studio, Inc. in September 2015 - January 2016

Teacher at OhLook Performing Arts Center in September 2014 - December 2015

Front of House at Casa Manana. Inc. in April 2014 - July 2014

Student Worker at Texas A&M Choral Activities Office in January 2012 - May 2013

Student Worker at Barnes and Noble at Texas A&M in December 2010 - May 2013

Dixie Carroll Education

Texas A&M University, Bachelor of Arts (B.A.)

KD Conservatory College of Film and Dramatic Arts, Associate of Arts (A.A.)

Dixie Carroll Skills
Sight Reading Brand Awareness Creative Arts Customer Satisfaction (CSAT) Customer Support Customer Satisfaction Phone Etiquette Photo Styling Fashion Styling KPI Reporting
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Merchandising Payroll Management Staff Scheduling Quality Assurance Testing Retention Strategies Data Analysis Fraud Investigations Copywriting Marketing Copy Social Media Communications Social Media Integration Customer Experience Customer Retention Director level Supervisory Skills Teaching Team Management Scheduling Microsoft Office Proficient Mac/PC proficient Reading Music Fluent in Spanish Music Software Proficient Leadership experience SPSS Proficient Leadership Social Media Teamwork Event Planning Customer Service Time Management
About Dixie Carroll’s Current Company
PetPlate

PetPlate was founded in 2016 by Renaldo Webb when he decided it was time to feed his first dog, Winston, real food, so he started cooking for him and soon discovered a tremendous need for PetPlate. The business has grown exponentially since launching nationally in 2017. PetPlate is widely respected as a pioneer in the fresh-cooked pet food category, one of the fastest growing categories in the $35 billion pet food industry. PetPlate's relentless pursuit of excellence in the overall customer experience sets it apart. We have built a small but nimble team dedicated to providing dogs everywhere with a fresh-cooked diet that is healthy, delicious, and ready to eat. The meals are custom-portioned to meet the individual caloric needs of each and every pup, and the meals are delivered right to the pet parent’s door for ease, convenience, and peace of mind. As a fast-growing DTC brand, we are looking for colleagues who love dogs and want to collaborate with other dog lovers to deliver the best possible experience for our furry friends and their pet parents. We are hiring at all levels and in all areas (marketing, ops, tech, finance). If you don't see a job matching your background, please send a note to [email protected], and we'll reach out to learn more about each other.

Discover more about PetPlate
Dixie Carroll’s Colleagues
David Knight

David Knight

Brooklyn, New York, United States

VP of Supply Chain, PetPlate

Senior Director of Supply Chain at PetPlate
(May 2022 – Present)

Stephanie Arnold

Stephanie Arnold

St Louis, Missouri, United States

Executive Consultant I Board Member I Operating Advisor

Executive Consultant and Advisor at SJA Consulting LLC
(November 2018 – Present)

Jason Sussman

Jason Sussman

United States

Chief Operating Officer at Pet Plate

Vice President Operations at 121 Inflight Catering
(September 2026 – September 2026)

David Lee

David Lee

San Francisco, California, United States

Product Designer at PetPlate

UX/UI Design Intern at Sixpence
(September 2026 – September 2026)

Matt Mills

Matt Mills

Greater Minneapolis-St. Paul Area

Director of Supply Chain at PetPlate

Operations Manager at Kai Shin Clinic
(September 2026 – September 2026)

Dana Lebron

Dana Lebron

New York City Metropolitan Area

Brand Marketing @ The Children’s Place | Social Media Specialist | Content Strategist

Content Creator - TikTok at TikTok
(October 2019 – Present)

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Frequently asked questions about Dixie Carroll

What is Dixie Carroll email address?

Email Dixie Carroll at [email protected] and [email protected]. This email is the most updated Dixie Carroll's email found in 2026.

How to contact Dixie Carroll?

To contact Dixie Carroll send an email to [email protected] or [email protected].

What company does Dixie Carroll work for?

Dixie Carroll works for PetPlate.

What is Dixie Carroll's role at PetPlate?

Dixie Carroll is Director, Customer Success

What industry does Dixie Carroll work in?

Dixie Carroll works in the Music industry.

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