Dirk Schaele, Director Global Care Center Process Performance (GPO) at Sonova Group

Dirk Schaele

Director Global Care Center Process Performance (GPO) at Sonova Group | Ghent Metropolitan Area, Belgium

Profile last verified June 2026
Management Consulting Verified Profile Ghent Metropolitan Area, Belgium Ghent University
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Dirk Schaele serves as the Director of Global Care Center Process Performance for the Group Functioning Organization at Sonova Group, where he oversees operational efficiency across the company’s international audiology network. An alumnus of Ghent University, he is based in the Ghent Metropolitan Area and applies management consulting principles to streamline care delivery within the hearing health industry. His leadership supports Sonova’s broader mission to provide comprehensive hearing solutions through its major product divisions, including Phonak and Advanced Bionics.

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Dirk Schaele Socials
Dirk Schaele Work Experience

Director Global Care Center Process Performance (GPO) at Sonova Group in April 2021 - Present

Director Sales Operations & ICT at Sonova Group in June 2011 - April 2021

Global program manager Specialty Solutions at IMS Health in September 2009 - May 2011

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Business Process Manager, IT Business Solutions and Product Development at IMS Health in January 2007 - September 2009

Entrepreneurial Boot Camper at IBBT & Vlerick Management school in March 2009 - June 2009

Head of Business Engineering at MOBISTAR in September 2001 - September 2007

Pre-Sales & Knowledge Manager at Mobistar in April 1998 - September 2001

Sales Manager Conventional Power Plants at Siemens in April 1995 - March 1998

TOP productivity program manager at Siemens in December 1994 - November 1995

Commissioning and Reliability Engineer at Siemens in September 1990 - November 1994

Dirk Schaele Education

Ghent University, Master in Industrial Management (MBA - BIR), July 2026

Instituut voor Farmaceutische Bedrijfskunde, July 2026

Vlerick Business School, July 2026

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Ghent University, Post-Graduate, July 2026

Katholieke Hogeschool 'Sint-Lieven', Gent, Master's Degree, July 1984 to July 1988

Dirk Schaele Skills
Business Intelligence Business Performance Management Operations Management Project Management Performance Management Change Management Management Telecommunications Outsourcing Cross-functional Team Leadership Project Portfolio Management Team Leadership Leadership Product Development Business Analysis Forecasting Business Process Management Consulting Integration Process Improvement Program Management CRM Strategic Planning Six Sigma Supply Chain Entrepreneurship Continuous Improvement B2B Business Process Improvement Business Strategy Budgets ERP Pre-sales Operational Excellence Strategy Manufacturing Lean Manufacturing Business Transformation Product Management Procurement Start-ups Supply Chain Management Business Planning Business Development IT Strategy Process Engineering Analysis Team Management ITIL New Business Development
About Dirk Schaele’s Current Company
Sonova Group

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Discover more about Sonova Group
Dirk Schaele’s Colleagues
Lucy Rei

Lucy Rei

New Plymouth, Taranaki, New Zealand

Head of Marketing

Partnerships Manager at Triton Hearing
(October 2019 – Present)

Marco Roz

Marco Roz

Alicante, Valencian Community, Spain

“Good, Better, Best.Never let it rest.Until you good is better and better is best”

VP HI WHS High Growth Markets & APAC at Sonova Group
(October 2023 – Present)

Salman Valli

Salman Valli

Leicester, England, United Kingdom

Audiology Support and Training Manager

Audiology Support and Training Manager at Sonova Group
(July 2023 – Present)

David Impanis

David Impanis

Brussels Metropolitan Area

Unlocking Solutions: Where Change Leads the Way

Key Account Manager at Sonova Group
(January 2024 – Present)

Alberto Mainardi

Alberto Mainardi

Mirano, Veneto, Italy

Senior Sales Representitive at Phonak Italia S.R.L.

Senior Sales Representative at Phonak Italia S.R.L at Sonova Group
(March 2024 – Present)

Orlando Faria

Orlando Faria

San Vicente del Raspeig, Valencian Community, Spain

Training Manager Sonova Ibérica, Spain and Portugal

Training Manager Phonak, Unitron and Hansaton at Sonova Group
(October 2021 – Present)

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Frequently asked questions about Dirk Schaele

What is Dirk Schaele email address?

Email Dirk Schaele at [email protected] and [email protected]. This email is the most updated Dirk Schaele's email found in 2026.

How to contact Dirk Schaele?

To contact Dirk Schaele send an email to [email protected] or [email protected]. (updated on November 07, 2025)

What company does Dirk Schaele work for?

Dirk Schaele works for Sonova Group.

What is Dirk Schaele's role at Sonova Group?

Dirk Schaele is Director Global Care Center Process Performance (GPO)

What industry does Dirk Schaele work in?

Dirk Schaele works in the Management Consulting industry.

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