Darlene Mackenzie, Director of Training at Hard Rock International

Darlene Mackenzie

Director of Training at Hard Rock International | Los Angeles, California, United States

Profile last verified September 2026
Hospitality Verified Profile Los Angeles, California, United States University of Memphis
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Darlene Mackenzie Socials
Darlene Mackenzie Work Experience

Director of Training at Hard Rock International in February 2023 - Present

Regional Training Manager at Hard Rock International in July 2016 - February 2023

General Manager at Hard Rock International in August 2015 - July 2016

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Assistant General Manager / Learning Manager at Hard Rock International in August 2001 - July 2016

Store Manager at Cat's Music in January 1999 - January 2001

Darlene Mackenzie Education

University of Memphis

Darlene Mackenzie Skills
Training Budgets Hospitality Restaurants Food & Beverage Management Restaurant Management Hospitality Management Hospitality Industry Banquets Employee Relations Food Service Team Building Event Management Employee Training Meeting Planning Leadership Pre-opening Revenue Analysis Coaching Customer Satisfaction Hiring Time Management Micros Labor Control Payroll Supervisory Skills Customer Service Inventory Management Culinary Skills Human Resources Sales Leadership Development Retail Project Planning Operations Management New Restaurant Openings Profit Catering
About Darlene Mackenzie’s Current Company
Hard Rock International

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. Hard Rock Hotels has been honored with Outstanding Guest Satisfaction and above for four consecutive years among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study and in 2022, the iconic brand was ranked as the number one brand for the second year in a row. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. We are committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans. Diversity: is the celebration of differences and leveraging those difference to produce stellar results. Equity: is a process of seeking fairness through deliberate and intentional actions. Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Discover more about Hard Rock International
Darlene Mackenzie’s Colleagues
Evgen Lyashenko

Evgen Lyashenko

Irpinska miska hromada, Kyiv, Ukraine

Flutter/iOS Software Engineer with 10+ y exp

iOS Team Leader at Hard Rock International
(February 2025 – Present)

Galia Resnick

Galia Resnick

Israel

Partnerships | Marketing | Innovation | VC | Google Alum

Director of Innovation at Hard Rock International
(April 2025 – Present)

WL

Wy Leong

Tokyo, Japan

Senior Vice President - Finance & Development (Hospitality/Gaming)

Senior Vice President - Finance & Development (Hospitality/Gaming) at Hard Rock International
(May 2015 – Present)

DD

Donna Davisjoseph

Hollywood, Florida, United States

Corporate Governance Paralegal - Hard Rock International

Corporate Governance Paralegal at Hard Rock International
(April 2024 – Present)

IA

Iliya Arshinkov

Sofia, Sofia City, Bulgaria

📢🎸 HIRING 🎸📢 | Data & Intelligence Leader | Digital Transformation | Snowflake AI Data Cloud

Associate Director, Data Engineering at Hard Rock International
(February 2025 – Present)

Raffi Kasargian

Raffi Kasargian

Yerevan, Armenia

General Manager & Business Leader | Operations| Multi-Unit Operations | Training & Excellence

General Manager at Hard Rock International
(Apr 2025 – Present)

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Frequently asked questions about Darlene Mackenzie

What is Darlene Mackenzie email address?

Email Darlene Mackenzie at [email protected]. This email is the most updated Darlene Mackenzie's email found in 2026.

What is Darlene Mackenzie phone number?

Darlene Mackenzie phone number is 9012404134.

How to contact Darlene Mackenzie?

To contact Darlene Mackenzie send an email to [email protected]. If you want to call Darlene Mackenzie try calling on 9012404134. (updated on October 12, 2025)

What company does Darlene Mackenzie work for?

Darlene Mackenzie works for Hard Rock International.

What is Darlene Mackenzie's role at Hard Rock International?

Darlene Mackenzie is Director of Training

What industry does Darlene Mackenzie work in?

Darlene Mackenzie works in the Hospitality industry.

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