Daragh Henchy, Head of Digital Experience & Implementation at The Customer Experience Company

Daragh Henchy

Head of Digital Experience & Implementation at The Customer Experience Company | Sydney, New South Wales, Australia

Profile last verified June 2026
Management Consulting Verified Profile Sydney, New South Wales, Australia SAE Institute Australia
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Daragh Henchy Socials
Daragh Henchy Work Experience

Head of Digital Experience & Implementation at The Customer Experience Company in September 2006 - August 2024

Head of Accelerated Solutions Environment - ANZ at Capgemini in February 2022 - October 2022

Digital and Experience Design at Empired Ltd in March 2020 - July 2022

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Innovation & Design Thinking Lead at DXC Technology in August 2018 - January 2020

Director PreSales & Delivery: Consulting Global Practice - Asia at Microsoft in January 2012 - August 2016

Senior Manager / Principal at IMS Consulting in April 2008 - April 2010

CRM Manager at Austereo in March 2005 - September 2006

Senior manager at Capgemini in January 2000 - February 2005

Senior Manager at EY in January 2000 - January 2005

Senior Engineer at Acer Incorporated in September 1996 - January 2000

Daragh Henchy Education

SAE Institute Australia, Masters of Creative Industries, January 2022 to January 2023

JMC Academy, Master's of Creative Industries, January 2020 to January 2022

Academy of Music and Performing Arts, Bachelor Of Music, January 2018 to January 2020

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Australian Institute of Music, Bachelor's degree, January 2017 to January 2019

University of Manchester, BSc, January 1990 to January 1993

UNSW, Master of Philosophy (M.Phil.), January 2004

Daragh Henchy Skills
Problem Solving Presentations Analytical Skills Customer-Focused Selling Low-Code Development User-centered Design Mendix Strategy Change Management CRM Customer Experience Management Consulting Consulting Program Management Business Analysis Project Management Business Transformation Sales Operations Project Delivery Multi-channel Marketing Market Research User Experience Strategic Planning Business Development User Interface Design Marketing Strategy Digital Strategy Pre-sales IT Strategy Customer Relationship Management (CRM) Internal Communications Interaction Design Business Strategy Sales Customer Loyalty New Business Development Music Composition Management Leadership Stakeholder Management Culture Change Cross-functional Team Leadership Design Thinking Training & Development Service Design Customer Experience Design Customer Experience Management Digital Transformation Music Performance Umbraco EPiServer Kentico Innovation Consulting
About Daragh Henchy’s Current Company
The Customer Experience Company

We help you engage your clients, empower your people and enable your future. We work with organisations to improve productivity, empower staff, streamline and automate business processes, delivering comprehensive solutions for businesses of all sizes, in all industries. Empired Ltd is a national IT Services Provider with a broad range of capabilities and a reputation for delivering enterprise class IT service and solutions. Empired Ltd is a wholly owned subsidiary of Capgemini Australia Ltd and becomes part of a team of 3,500 in Australia and New Zealand, backed by 300,000 globally. Capgemini is a global leader in consulting, technology services and digital transformation, and is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Empired Ltd’s combined team of over 1100 people, located in Sydney, Melbourne, Perth, Brisbane and Adelaide, New Zealand and the US, has built a reputation for service excellence and is a leading provider of business technology solutions to both government and private sectors (Education, Financial Services and Insurance, Health, Mining, Oil and Gas, Retail and Manufacturing, Utilities). We work with clients to deliver high quality solutions to meet their business requirements. Our flexible service delivery approach and “can do” attitude has enabled Empired to secure clients that range from medium size entities through to large enterprise accounts with services delivered across Australia, South East Asia and beyond.

Discover more about The Customer Experience Company
Daragh Henchy’s Colleagues
Russell Baskerville

Russell Baskerville

Greater Perth Area

Managing Director at Empired Limited

Empired provides information technology solutions across Australia, New Zealand and North America. Our staff work with organisations to improve productivity, empower staff, streamline and automate business processes, and deliver operational efficiencies for businesses in all i...

Gary Roscoe

Gary Roscoe

Greater Perth Area

Senior Account Manager at Capgemini

Account Manager at Empired Ltd
(Mar 2012 – Present)

Terry Bell

Terry Bell

Greater Perth Area

National Manager Project Services at Empired Ltd

Account Manager at Empired Ltd
(Jul 2012 – Present)

Louis Egbunike

Louis Egbunike

Parramatta, New South Wales, Australia

Senior Network Engineer | MBA, MSc, BEng.

• Liaise with client at Western Power to gather business requirements and develop the appropriate technical solution
• Write technical project documents: Solution design, Implementation Plan, Test Plan, BOM, Network As-Built, etc.
• Drive delivery of network projects fro...

Yap S

Yap S

Singapore

Service Delivery Manager for InterOil at Empired Ltd

Contract consisted of delivering infrastructure and application services to InterOil based on ITIL best practices, including Service Desk and Incident Management, Problem, Change and Capacity Management. Manage the team of 30 – 40 engineers based in Perth, Australia.


1. Ef...

Avirat Modi

Avirat Modi

Greater Melbourne Area

Technical Architect - Cloud & Data center

Technical Architect at Empired Ltd
(Jul 2018 – Present)

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Frequently asked questions about Daragh Henchy

What is Daragh Henchy email address?

Email Daragh Henchy at [email protected], [email protected] and [email protected]. This email is the most updated Daragh Henchy's email found in 2026.

What is Daragh Henchy phone number?

Daragh Henchy phone number is +1.6584972107.

How to contact Daragh Henchy?

To contact Daragh Henchy send an email to [email protected], [email protected] or [email protected]. If you want to call Daragh Henchy try calling on +1.6584972107.

What company does Daragh Henchy work for?

Daragh Henchy works for The Customer Experience Company.

What is Daragh Henchy's role at The Customer Experience Company?

Daragh Henchy is Head of Digital Experience & Implementation

What industry does Daragh Henchy work in?

Daragh Henchy works in the Management Consulting industry.

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