Crystal Mccool, Customer Success Associate at Roundtrip

Crystal Mccool

Customer Success Associate at Roundtrip | Woodbury Heights, New Jersey, United States

Profile last verified June 2026
Computer Software Verified Profile Woodbury Heights, New Jersey, United States Rowan University
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***@gmail.com

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Phone Number

856*****

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Crystal Mccool serves as the Customer Success Associate at Roundtrip, a computer software company that provides non-emergency medical transportation platforms to healthcare professionals. She is recognized for driving customer satisfaction, retention, and client relationship building while executing consistent upselling and cross-selling initiatives. A Rowan University graduate, she leverages her academic foundation to help clients achieve success through optimized patient ride management.

BEST APPROACH TO REACH Crystal Mccool

Contact Crystal via personal email or phone to capitalize on high directory availability for these channels, and immediately reference her work within Roundtrip’s NEMT ecosystem to streamline initial outreach.

Crystal Mccool Socials
Crystal Mccool Work Experience

Customer Success Associate at Roundtrip in March 2024 - Present

Customer Success Associate at Sagetap in June 2023 - November 2023

Customer Success Manager and Resident Experience Manager at Eversound in September 2022 - April 2023

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High School Mathematics Teacher at Monroe Township Public Schools in September 2009 - August 2022

Mathematics Tutor at Sylvan Learning in September 2008 - September 2009

High School Mathematics Teacher at Pitman School District in March 2009 - June 2009

Assistant Project Director at Turnkey Sports & Entertainment Inc. in August 2007 - September 2008

Crystal Mccool Education

Rowan University, Bachelor of Arts - BA, July 2026

Crystal Mccool Skills
Customer Support Strategic Sourcing Onboarding Customer Satisfaction Creative Content Creation Curriculum Assessment Educational Assessment Content Strategy Curriculum Mapping Logics Writing Data Analysis Analytical Skills Organization Skills Hands-on Training Instructor-led Training Training Teacher Training Research Write Summarizing Information Teamwork Curriculum Development Mathematics Logical Reasoning Project Planning Strategic Planning Lesson Planning Formatting Documents Problem Solving Microsoft Office Microsoft Excel Microsoft Word Microsoft PowerPoint Microsoft Outlook Google Docs Google Drive Google Sheets Google Slides Secondary Education Data Analytics Mathematics Education Reasoning Skills Create and design Analyze Supervise Manage information Gather data Calculate
About Crystal Mccool’s Current Company
Roundtrip

Roundtrip is the leading digital transportation marketplace for better health outcomes. We provide a simple, comprehensive patient ride ordering software that makes available a community of ride providers who complete the transport. The company is leading the industry in reducing patient no-shows through improved ride management. Roundtrip is built for healthcare professionals — care coordinators, social workers, nurses and other transport requestors —and offers easy-to-use online and mobile platforms that connect patients with non-emergency medical transportation (NEMT). Roundtrip is a comprehensive solution which supports all levels of transport: medical cars, wheelchair vans, stretcher vehicles, ALS/BLS, all payors, and all trips delivered when and where they are needed. Roundtrip is doing more than expanding access to care; we are changing how people manage their health in their everyday lives. As we address social determinants of health and aging in place, Roundtrip is driven to deliver engaged and empowered transportation experiences for our riders. Our Core Values: -Stay Resilient -Take Ownership -Be Proactive -Keep it Simple -Listen First

Discover more about Roundtrip
Crystal Mccool’s Colleagues
Lindsay Tamchin

Lindsay Tamchin

Los Angeles, California, United States

CRO @ Roundtrip 🚑 | SDOH Advocate | B2B Enterprise Marketing + Sales + Partnerships | Ex-Deloitte

We envision a world in which transportation is no longer a barrier to care for anyone.

For details, visit www.roundtriphealth.com or contact me at [email protected]

Brian Knight

Brian Knight

Greater Richmond Region

Principal Engineer at Roundtrip

Principal Engineer at Roundtrip
(Sep 2021 – Present)

Jodi Stahl

Jodi Stahl

Pikesville, Maryland, United States

People Operations at Roundtrip

• Led the scaling of People Operations for a fully remote, growth-stage organization, enhancing the employee lifecycle.
• Partner with leadership to align workforce strategies with business goals, ensuring equitable hiring and performance frameworks.
• Design and man...

Sam Farmer

Sam Farmer

Las Vegas, Nevada, United States

CEO @ Roundtrip | Demystifying & Optimizing Healthcare Transportation

Chief Executive Officer at Roundtrip
(Feb 2024 – Present)

Sze Hui

Sze Hui

Glen Allen, Virginia, United States

Solutions Architect at Roundtrip

Solutions Architect at Roundtrip
(Sep 2023 – Present)

Brian Ryther

Brian Ryther

Richmond, Virginia, United States

Engineering Leader

Vice President Of Engineering at Roundtrip
(Feb 2022 – Present)

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Frequently asked questions about Crystal Mccool

What is Crystal Mccool email address?

Email Crystal Mccool at [email protected] and [email protected]. This email is the most updated Crystal Mccool's email found in 2026.

What is Crystal Mccool phone number?

Crystal Mccool phone number is 8564911570.

How to contact Crystal Mccool?

To contact Crystal Mccool send an email to [email protected] or [email protected]. If you want to call Crystal Mccool try calling on 8564911570. (updated on September 14, 2025)

What company does Crystal Mccool work for?

Crystal Mccool works for Roundtrip.

What is Crystal Mccool's role at Roundtrip?

Crystal Mccool is Customer Success Associate

What industry does Crystal Mccool work in?

Crystal Mccool works in the Computer Software industry.

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