Yalo

Yalochat helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalochat has a chatbot with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatbot is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalochat platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.Yalochat uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalochat is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America. Get started offering superior customer experiences by visiting us at http://yalochat.com.