Wireless Federation

Wireless Federation is a wireless industry research conglomerate. The mandate of Wireless Federation is to provide its members and operator clients with best practices and global benchmarks that can work locally. Over 450+ mobile operators across 142 markets rely on us for "Actionable Insights" and Innovations. Some of our clients include, Vodafone across 12+ opcos, Orange Group and EMEA, MTN in 8+ opcos, Airtel Africa and 6+ Opcos, CellC, T-Mobile, Three, Virgin, Telenor, Econet, DoCoMo, Cable & Wireless, Orascom, Zain, Tele2, Avea, Starhub, Tigo, Nextel, Telus, Digicel, Maxis, MTS amongst others. To put things in perspective, Over 50% of mobile operators acquire research and intelligence from us regularly for the last decade now. Our services includes: Global Benchmarks and Reports Customised Projects Annual Trackers Consultancy Workshops and Training Our service lines include: Pricing and Tariffs Revenue Boosting Promotions and Segment offerings Strategies to Acquire customers from competition and Drive Market Share Boost Monthly ARPU, Spends and Usage Reduce Churn Drive Loyalty and CLV Measure, Manage and Enhance Customer Experience Track Customer Problems via Feedback Loop VAS Mobile Broadband and LTE Convergence Cross sell and Upsell 3G and 4G Network Outsourcing and Sharing Mobile Money CVM Micro Segmentation and Real Time Marketing MMA High Value Customers BOP Roaming MNP OTT VAS Branding and Campaigns Social Media etc