Volunteers of America Mid-States

Established in 1896, Volunteers of America Mid-States is one of the region’s oldest, largest, and most diverse human service organizations. We offer 41 distinct social service programs in Kentucky, Tennessee, West Virginia, Southern Ohio and Clark and Floyd Counties in Southern Indiana. Our services include shelter for families experiencing homeless; residential substance abuse treatment; housing for seniors with low-incomes, people with mental illness, and women with disabilities; eviction prevention; employment-focused programs for veterans; care coordination for people with HIV/AIDS; HIV prevention, education, and testing; and neighborhood-based homes for people with developmental disabilities. Each program, regardless of its focus, labors under the shared agency mission to “create positive change in the lives of individuals and communities through a ministry of service.” Last year, Volunteers of America served more than 20,000 people.Volunteers of America Mid-States is a local affiliate of Volunteers of America, Inc. based in Alexandria, Virginia. Under a national charter, it provides services designed locally to address specific community needs.Volunteers of America is governed by a voluntary 20-plus member Board of Directors, President & CEO Jennifer Hancock, and six vice-presidents. We employ a staff of more than 750 and engage approximately 500 volunteers each year.In 2010 and 2016, Volunteers of America received the Better Business Bureau's Torch Award for Marketplace Ethics. Volunteers of America Mid-States has been accredited by the Council on Accreditation (COA), a designation designed to identify providers that have set high performance standards and a commitment to deliver the highest quality services. Volunteers of America Mid-States originally sought and received COA accreditation in 2011, and was reaccredited in 2015.