Videotron

About Videotron

Nous ne croyons pas au hasard.

Nous pourrions vous dire que nous sommes l’entreprise la plus admirée des Québécois, la meilleure expérience client et le chef de file des télécommunications et du divertissement. Nous pourrions ajouter que nous sommes en croissance constante, que tous nos voyants de développement sont au vert et que nous sommes un fleuron de l’économie québécoise. Mais il suffit de voir chaque jour la passion et le dévouement de nos 7 000 employés, l’unité de nos équipes, le goût du challenge, l’optimisme et la satisfaction de chacun pour vraiment comprendre comment nous en sommes arrivés là. Et si l’avenir s’annonce rayonnant, ça ne sera pas par hasard non plus.

Website	http://www.videotron.com
Employees	1,001-5,000 employees View all Videotron employees
Industry	Telecommunications
Headquarter	612 rue Saint-Jacques, Montréal (Québec), Québec H3C 4M8, CA
Founded	1964
Keywords	Télécommunications, Mobile, Internet, Divertissement, Télévision

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Frequently Asked Questions about Videotron

Who is the CEO of Videotron?

Joe Blay is the CEO of Videotron.

Who are the decision makers in Videotron?

The decision makers in Videotron are Grace Blanche Nganmini, Ian Willcock, Jacques Carrier, etc. Click to Find Videotron decision makers emails.

What types of internet plans does Videotron offer?

Videotron provides a variety of internet plans tailored to meet different needs, including high-speed options for casual users, gamers, and households with multiple devices. Plans vary in speed and data limits, ensuring that customers can choose the right fit for their usage patterns, whether for streaming, gaming, or working from home.

How can I bundle services with Videotron?

Videotron offers several bundling options that allow customers to combine services such as mobile, internet, television, and home phone for added convenience and savings. To create a bundle, you can visit the Videotron website or contact customer service to discuss your needs and find the best package that suits your lifestyle.

What entertainment options are available through Videotron?

Videotron provides a wide range of entertainment options, including a diverse selection of television channels, on-demand content, and streaming services. Customers can access popular shows, movies, and exclusive content through their TV service or the Helix platform, which also allows for personalized viewing experiences.

Does Videotron offer mobile services, and what are the key features?

Yes, Videotron offers mobile services with various plans that include unlimited calling and texting, data options, and access to a reliable 4G LTE network. Customers can choose from different devices, including smartphones and tablets, and enjoy features like mobile data sharing and international roaming.

What support options are available for Videotron customers?

Videotron provides multiple support options for its customers, including a comprehensive online help center, live chat support, and a dedicated customer service hotline. Customers can also access troubleshooting guides and FAQs on the website to resolve common issues quickly.

How does Videotron ensure customer satisfaction?

Videotron is committed to delivering an exceptional customer experience by offering reliable services, responsive customer support, and continuous improvements based on customer feedback. The company regularly conducts surveys and assessments to gauge customer satisfaction and make necessary adjustments to its offerings.