About Verve Energy

Verve Energy recently merged with Synergy. Synergy generates and supplies electricity to more than one million residential, business and industry customers. We operate in an area known as the South West Interconnected System (SWIS) that extends from Kalbarri in the north, east to Kalgoorlie-Boulder and south to Albany.

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Website
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Employees
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Industry
Utilities
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Location
Level 11, Australia Place, 15 - 17 William Street, Perth, Western Australia 6000, AU
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Keywords
Thermal Power Stations And Technology

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Frequently Asked Questions about Verve Energy

How can I contact Synergy for customer support?

You can reach Synergy's customer support through their website's contact page, where you'll find options for phone, email, and live chat. For immediate assistance, calling their dedicated support line is recommended, as it connects you directly to a representative.

Where can I find a list of Synergy's staff or directory?

Synergy provides a staff directory on their website, accessible through the 'About Us' section. This directory includes key personnel and their roles, helping you identify the right contact for your specific inquiries or service needs.

What services does Synergy offer to residential customers?

Synergy offers a range of services for residential customers, including electricity supply, energy efficiency advice, and flexible payment options. They also provide tools for monitoring energy usage to help customers manage their consumption effectively.

What industries does Synergy support with its energy solutions?

Synergy supports various industries, including mining, agriculture, and manufacturing. Their tailored energy solutions are designed to meet the unique needs of each sector, ensuring reliable and efficient power supply for operational success.

How can I report a power outage or emergency?

To report a power outage or emergency, you can call Synergy's dedicated outage hotline or use the online reporting tool available on their website. It's important to provide details about your location to expedite the response.

What should I do if I have a billing inquiry?

For billing inquiries, contact Synergy's customer service team via phone or email. Have your account details ready for quicker assistance. They can help clarify charges, payment options, and any discrepancies on your bill.

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