About Virginia Utility Protection Service, Inc

The Virginia Utility Protection Service, commonly called VA811 is the not-for-profit organization created by Virginia's utilities to protect their underground facilities.

The Process
• An individual or company is planning to excavate.
• A call is made to 811.
• Information is gathered about the excavator and the proposed dig site.
• Caller verified the proposed dig site on our map to ensure the correct utilities are notified.
• This information is electronically delivered to member utilities.
• Member utilities mark their utility lines or employ a contract locator to perform their locates.
• The locator responds to our Positive Response System and a response is sent to the excavator.

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Website
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Employees
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Industry
Utilities
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Phone number
5409859355
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Headquarter
1830 Blue Hills Circle NE, Roanoke, Virginia 24012, US
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Founded
2002
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Keywords
Public Safety And Contact Center

Frequently Asked Questions about Virginia Utility Protection Service, Inc

Who are the decision makers in VA811 (Virginia Utility Protection Service, Inc)?

The decision makers in VA811 (Virginia Utility Protection Service, Inc) are B Scott Crawford, etc. Click to Find VA811 (Virginia Utility Protection Service, Inc) decision makers emails.

What is VA811 and what services do they provide?

VA811, also known as the Virginia Utility Protection Service, is a not-for-profit organization dedicated to protecting underground utility facilities in Virginia. They provide services such as marking the location of underground utilities before excavation, educating the public about safe digging practices, and facilitating communication between utility companies and excavators to prevent damage to underground infrastructure.

How do I request a utility locate through VA811?

To request a utility locate, you can visit the VA811 website and fill out the online request form or call their contact center at 811. You will need to provide details about your excavation project, including the location, type of work, and the date you plan to start. VA811 will then notify the relevant utility companies to mark the locations of their underground facilities.

What should I do if I accidentally damage a utility line while digging?

If you accidentally damage a utility line, you should immediately stop work and contact the utility company that owns the line. Additionally, you should call VA811 at 811 to report the incident. It is important to provide accurate information about the location and nature of the damage to ensure a prompt response and to prevent any safety hazards.

What types of industries does VA811 support?

VA811 supports a wide range of industries, including construction, landscaping, telecommunications, and public works. Any individual or organization planning to dig or excavate in Virginia, whether for commercial or residential purposes, should utilize VA811's services to ensure the safety of underground utilities and compliance with state regulations.

Is there a cost associated with using VA811's services?

No, there is no cost associated with using VA811's services. The utility locate requests and the marking of underground facilities are provided free of charge to ensure public safety and to protect vital utility infrastructure. VA811 is funded by the participating utility companies in Virginia.

How far in advance should I request a utility locate before starting my project?

It is recommended to request a utility locate at least 48 hours in advance of your planned excavation start date. This allows sufficient time for utility companies to respond and mark their underground facilities, helping to ensure a safe digging environment and minimize the risk of damaging utility lines.

Virginia Utility Protection Service, Inc Staff Directory

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