Ucall

Ucall is the largest Angolan service provider in the fields of customer service and experience. We manage approximately 27 million customer interactions each year, offering premier solutions in voice and non-voice customer service, technical support, sales and telemarketing, customer retention, claims management, satisfaction surveys, travel and ticketing, research and analysis, billing, welcome call and much more. We have acclaimed services and solutions in training, human capital consulting, market research, business intelligence, HR outsourcing, messaging, sales auditing and face to face customer service. Ucall is the most recognized and competitive outsourcing company in Angola, with high levels of professionalism and focus on results. We work for customer satisfaction, and we aim to be partners of companies that make customers their top priority.