The Keen Group London

An amalgamation of seven companies, The Keen Group is the largest Private Hire company in South London, but able to handle any demands across Greater London. It takes pride in the quality of its outstanding services which is based on a philosophy that the customer must come first.The service is prompt, reliable, safe, efficient and cost effective, and is controlled with a level of technology not previously seen in the industry. The call centre is pivotal in the company’s success. It features ground-breaking, cutting edge data dispatch systems combined with street navigation and satellite tracking, so that all drivers can be monitored at all times. It is manned continuously all year by our professional, experienced and fully trained customer service agents.We specialise in getting staff to work, getting staff home again, getting people to meetings on time, getting groups to important destinations, getting passengers to all kinds of social events, planning and organising group events, weddings, hen nights, stag nights, theatre visits, concerts, away days, hospital trips, any little journeys, anywhere in London. Getting passengers home safely and carefully.The Keen Group has a full LTPH licence and all drivers have undertaken enhanced CRB checks.The company also holds ISO 9001: 2008 status as a recognition of its Quality Assurance standards.Departments:Driver Liaison & RecruitmentIf you are a Keen Group driver and need assistance during the day please call 0208 875 4980. The Driver Liaison team will be pleased to help. The Keen Group is looking for high quality drivers and any recruitment questions can be answered on the same number.Human ResourcesThe team can be reached on 0208 875 4942. We are currently recruiting for telephone operators and operational controllers.Accounts DepartmentOur Accounts Department will handle any questions regarding accounts, and can provide detailed invoices once a company account is established. They can be reached on 0208 875 4960.Sales and MarketingOur Sales and Marketing Team will handle any requests for new accounts, will analyse customers’ precise needs and recommend the appropriate services to ensure we match exactly what is needed.The team handles all advertising, promotion and PR requirements, together with any press or TV needs. They can be reached on 0208 875 4915.Special Education NeedsThe Keen Group has a specific team handling Special Education Needs which includes patient transport through the NHS, and special education needs transport for children and young adults through several London local authorities. In many cases this requires wheelchair accessible vehicles and passenger assistance using specially trained escorts. Please call 0208 875 4920 ext 235.Whether you are an existing customer and you want help and guidance about an alternative service, or a new customer looking for information on our services, please contact us on one of the numbers below and we will be happy to assist you. Or email to us your query.We record all telephone conversations and use these for training, quality assurance, service development, security and fraud prevention purposes.For Booking & General Enquiries, CALL 0208 875 4920 or Email: [email protected] Sales Enquiries, CALL 0208 875 4915 or Email: [email protected] Customer Relations, CALL 0208 875 4999 or Email: [email protected] Driver Liaison/Driver Recruitment, CALL 0208 875 4980 or Email: [email protected] Employment Opportunities, CALL 0208 875 4943 or Email: [email protected] Accounts Department, CALL 0208 875 4960 or Email: [email protected] Department, CALL 0208 875 4904 or Email: [email protected]