About Teleservices Direct

TeleServices Direct ("TSD") was established in 1989 as a direct marketing company. Today, TeleServices Direct is global provider of outsourced inbound / outbound call center services. With its sister companies, TSD Global (operating in the Philippines), TSD employs over a 1,000 employees. TSD is PCI DSS Level 1 compliant and maintains the strict compliance standards throughout its business.

TeleServices Direct is a member of the Direct Marketing Association, American Teleservices Association and the Better Business Bureau.

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Website
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Employees
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Industry
Marketing & Advertising
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Location
5305 Lakeview Parkway South Driv, Indianapolis, IN 46268, US
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Founded
1989
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Keywords
Inbound, Business Process Outsourcing, Outbound Call Center Outsourcing

Teleservices Direct Alternatives

Industry
Marketing and Advertising
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marketing & advertising
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marketing & advertising
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marketing & advertising
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marketing & advertising
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marketing & advertising
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marketing & advertising

Frequently Asked Questions about Teleservices Direct

Who are the decision makers in Teleservices Direct?

The decision makers in Teleservices Direct are Andy Smith, Angie Stovall, Damon Miiller, etc. Click to Find Teleservices Direct decision makers emails.

What types of call center services does TeleServices Direct offer?

TeleServices Direct provides a range of call center services, including inbound and outbound call handling, customer support, telemarketing, and lead generation. Their solutions are tailored to meet the specific needs of various industries, ensuring effective communication and customer engagement.

How can I contact TeleServices Direct for support or inquiries?

You can reach TeleServices Direct by visiting their website and using the contact form, or by calling their customer service hotline. For specific inquiries, you may also find direct email addresses for departments listed in their staff directory.

What industries does TeleServices Direct serve?

TeleServices Direct supports a diverse range of industries, including healthcare, retail, telecommunications, and finance. Their expertise in various sectors allows them to provide customized solutions that enhance customer satisfaction and operational efficiency.

Is there a staff directory available for TeleServices Direct?

Yes, TeleServices Direct provides a staff directory on their website. This directory includes contact information for key personnel, allowing clients and partners to easily reach out to the appropriate team members for assistance or collaboration.

What are the benefits of outsourcing call center services to TeleServices Direct?

Outsourcing to TeleServices Direct offers numerous benefits, including cost savings, access to trained professionals, and enhanced customer service capabilities. Their global presence ensures 24/7 support, allowing businesses to focus on core operations while improving customer interactions.

Can TeleServices Direct handle multilingual customer support?

Yes, TeleServices Direct is equipped to provide multilingual customer support. With a diverse team, they can cater to clients' needs in various languages, ensuring effective communication and a better experience for customers from different linguistic backgrounds.

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