TeleServices Direct ("TSD") was established in 1989 as a direct marketing company. Today, TeleServices Direct is global provider of outsourced inbound / outbound call center services. With its sister companies, TSD Global (operating in the Philippines), TSD employs over a 1,000 employees. TSD is PCI DSS Level 1 compliant and maintains the strict compliance standards throughout its business.
TeleServices Direct is a member of the Direct Marketing Association, American Teleservices Association and the Better Business Bureau.
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51-200 employees
View all Teleservices Direct employees
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Marketing & Advertising
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5305 Lakeview Parkway South Driv, Indianapolis, IN 46268, US
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1989
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Inbound, Business Process Outsourcing, Outbound Call Center Outsourcing
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The decision makers in Teleservices Direct are Andy Smith, Angie Stovall, Damon Miiller, etc. Click to Find Teleservices Direct decision makers emails.
TeleServices Direct provides a range of call center services, including inbound and outbound call handling, customer support, telemarketing, and lead generation. Their solutions are tailored to meet the specific needs of various industries, ensuring effective communication and customer engagement.
You can reach TeleServices Direct by visiting their website and using the contact form, or by calling their customer service hotline. For specific inquiries, you may also find direct email addresses for departments listed in their staff directory.
TeleServices Direct supports a diverse range of industries, including healthcare, retail, telecommunications, and finance. Their expertise in various sectors allows them to provide customized solutions that enhance customer satisfaction and operational efficiency.
Yes, TeleServices Direct provides a staff directory on their website. This directory includes contact information for key personnel, allowing clients and partners to easily reach out to the appropriate team members for assistance or collaboration.
Outsourcing to TeleServices Direct offers numerous benefits, including cost savings, access to trained professionals, and enhanced customer service capabilities. Their global presence ensures 24/7 support, allowing businesses to focus on core operations while improving customer interactions.
Yes, TeleServices Direct is equipped to provide multilingual customer support. With a diverse team, they can cater to clients' needs in various languages, ensuring effective communication and a better experience for customers from different linguistic backgrounds.
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