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11-50 employees
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Telecommunications
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9740, Keeneland Row, LA Jolla, California,LA,California,US
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Telerain Cloud Contact Center is a state-of-the-art on-demand contact handling and agent optimization platform. It has been providing call centers with contact handling and agent management tools for well over a decade. Our technology includes a full-featured Automated Call Distributor (ACD) with skills- based routing, Interactive Voice Response (IVR) with speech recognition and Computer Telephony Integration (CTI). Our agent optimization solutions include e-Learning, workforce management, quality management, and a dynamic customer feedback and survey application. Telerain Cloud Contact Center has the proven technology to help contact centers deliver exceptional customer experiences, while decreasing costs, increasing revenues and giving them a strategic competitive advantage regardless of size.
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Telerain Inc. Email Formats | Example Email Formats | Percentage |
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{f}{last} | [email protected] |
75.00%
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The widely used Telerain Inc. email format is {f}{last} (e.g. [email protected]) with 75.00% adoption across the company.
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