Springer-Miller Systems provides guest centric software and services to the hospitality industry. Our software includes SMS|Host™, a comprehensive Property Management System extensively used in luxury resorts and hotels, and the SpaSoft spa management system.
With comprehensive functionality to fully integrate complex resort operations while providing the tools your staff needs to deliver excellent guest service, the SMS|Host® Hospitality Management System offers flexibility to fit the technology needs of your organization. SMS|Host is a guest management system, a recreation management system and a timeshare/condo management system -- SMS|Host is a complete hospitality management system. The more operations you integrate into a single system, the more exceptional your guest service becomes
SpaSoft® offers a dynamic spa and activities software solution, specifically designed to meet the unique needs of spas. With over 70% of Forbes Travel Guide Five Star Spas utilizing SpaSoft, it represents the technology of choice for of the world’s most luxurious and guest-focused spas.
Our software has been developed in collaboration with our collection of luxury resort and city-center hotel customers, ensuring both breadth and depth of functionality. We have over 1000 installed locations globally, with more installations every year.
Our organization is headquartered in Stowe, VT with additional offices located in Las Vegas, Toronto, London, and Kuala Lumpur. Existing and new customers inspire us to push the boundaries of hospitality technology to meet the expanding business needs of our industry.
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11-50 employees
View all PAR Springer-Miller Systems employees
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Computer Software
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PO Box 1547, Stowe, VT 05672, US
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1985
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Online Booking Engine, Property Management Systems, Hospitality Management Systems, Spa Management Systems
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Chris Donahue is the CEO of Springer-Miller Systems. To contact Chris Donahue email at [email protected] or [email protected].
The decision makers in Springer-Miller Systems are Ahmad Abdelmawgood, Chris Donahue, Sandy Reeks, etc. Click to Find Springer-Miller Systems decision makers emails.
SMS|Host™ is designed to cater to a wide range of hospitality properties, including luxury resorts, hotels, boutique inns, and vacation rentals. Its comprehensive features allow it to manage various property types effectively, ensuring that each guest receives a personalized experience.
The online booking engine seamlessly integrates with SMS|Host™, allowing properties to manage reservations in real-time. This integration ensures that availability is updated instantly, reducing the risk of overbookings and enhancing the guest experience by providing a smooth booking process.
The Spa Management System includes features such as appointment scheduling, staff management, inventory control, and reporting tools. It is designed to enhance the guest experience by allowing for easy booking of spa services and ensuring efficient management of spa operations.
Yes, SMS|Host™ is highly customizable to meet the unique needs of each property. Our team works closely with clients to tailor the software's features and functionalities, ensuring that it aligns with their operational requirements and enhances guest satisfaction.
Springer-Miller Systems offers comprehensive support services, including 24/7 technical support, training programs for staff, and ongoing system updates. Our dedicated support team is committed to ensuring that clients can maximize the benefits of our software solutions.
Data security is a top priority for Springer-Miller Systems. We implement industry-standard security measures, including encryption, regular security audits, and compliance with data protection regulations. Our systems are designed to protect sensitive guest information and ensure that client data is secure.
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