Spectos GmbH

The Spectos Group, headquartered in Dresden, Germany, operates internationally in the fields of data collection, data analysis, technology, digitization and operations. For more than 17 years, Spectos has been supporting customers from Logistics, Mobility, Healthcare, Consumer Services, Urban & Public Services, Commerce with tailor-made B2B solutions for the monitoring, management and design of their service quality. Using state-of-the-art technologies, Spectos combines the voice of the customer through an enterprise feedback management system with operational data from ERP and CRM systems, as well as sensor data gathered from specialized technologies such as real-time tracking, RFID systems or WiFi tracking.Our mission is to make data and information tangible for all organizations and thus close the gap between analysis and action, creating opportunities for growth and improvement on a daily basis.The experts of Spectos support companies in collecting and analyzing high-quality data in real-time and making it available through online cockpits and apps at the touch of a button for the daily improvement of service processes. Since November 2018, Kizy Tracking SA has been part of the Spectos Group. Kizy develops a platform for real-time global tracking, consisting of one of the world’s smallest autonomous enterprise hardware tracker and a cloud platform for real-time tracking of shipments, assets and vehicles. With the investment in Kizy, Spectos has been strengthening its position in the field of data collection and data analytics for service quality management in logistics. The combination of the unique Kizy tracking technology, which gathers position data based on globally available mobile networks and local WiFi data, and the Spectos real-time performance management platform for data analytics, evaluation and quality control, results in innovative solutions for the clients of Spectos and Kizy.