Social Enterprise Direct Ltd

Social Enterprise Direct delivers a UK-wide business support service across the public, private and third sectors. Our contact centre services and business solutions answer the direct needs of our clients through prioritising the customer’s experience. As a strategic partner, we work with clients across a wide variety of sectors including central government, local government, utilities, health and advice services. Our experience, knowledge, technology and desire for innovation enables our clients to deliver a greater service for their customers, allowing their business to grow. We place paramount importance on not only providing an effective out-sourced service, but also reflecting the core values that are fundamental to the brand. The expertise we offer facilitates the rapid growth of our clients’ businesses whilst remaining cost effective. SED’s commitment to innovation is reflected in our use of cutting-edge technology, making our interactions with customers more impactful, engaging and effective. The customer service landscape is changing, as everyone is now digitally connected, creating unprecedented levels of demand for service from customers. Our omni-channel services incorporate AI and bot learning, ensuring your customers can access the services they require on their own terms. Over half a million customers agree. You can trust us to deliver the service your customers deserve.