About SIM - Service In Motion

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An independent and unique corporate entity wholeheartedly focused on the development of Iraq’s telecommunication industry, SIM was established in October 2011. It is a joint venture between Shabakkat Operations LLC, Iraq and Middle East Telecommunications Company (METCO), two telecom service companies that have been successfully operating across the whole of Iraq since the launch of mobile telecom services in 2003. As a result of this unification, SIM is in a prime position to extend its exceptional service offerings to all telecommunication providers in Iraq. SIM’s portfolio of managed services comprises of solutions that are specifically tailored to offer wireless and fixed carriers in Iraq a unique value proposition. Through SIM’s brand promise of “Empowering the Telecommunications Industry in Iraq”, whether it is end-to-end managed services, multi-vendor network support, infrastructure site support or network monitoring, the company offers Iraqi telecom operators solutions that are flexible and scalable, all under one umbrella. This new entity, the largest of its type in Iraq, draws upon the human capital of over 800 highly-skilled people who work closely with SIM in either a direct or indirect capacity as subcontractors, service providers, and other 3rd parties that SIM outsources work to.

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Frequently Asked Questions about SIM - Service In Motion

Who is the CEO of SIM - Service In Motion?

Rabi Ghattas is the CEO of SIM - Service In Motion. To contact Rabi Ghattas email at [email protected].

Who are the decision makers in SIM - Service In Motion?

The decision makers in SIM - Service In Motion are Rabi Ghattas, etc. Click to Find SIM - Service In Motion decision makers emails.

What types of services does SIM - Service In Motion offer?

SIM - Service In Motion provides a wide range of services focused on enhancing the telecommunications industry in Iraq. Our offerings include project management services, technical and quality assurance, network monitoring, end-to-end managed services, infrastructure site support, logistics and procurement support functions, multi-vendor network support, and radio/core planning and optimization. We aim to deliver comprehensive solutions that cater to the diverse needs of our clients in the telecommunications sector.

How does SIM ensure quality in its telecommunications projects?

At SIM, we prioritize quality assurance throughout all stages of our projects. We implement rigorous quality control measures and adhere to industry best practices. Our team of experienced professionals conducts thorough assessments and evaluations to ensure that all services meet the highest standards. Additionally, we utilize advanced monitoring tools and techniques to track project performance and identify areas for improvement, ensuring that our clients receive reliable and efficient telecommunications solutions.

What industries does SIM support with its telecommunications solutions?

SIM - Service In Motion primarily supports the telecommunications industry in Iraq, but our services are applicable to various sectors that rely on robust communication networks. This includes industries such as oil and gas, construction, logistics, and public services. We tailor our solutions to meet the specific needs of each sector, ensuring that our clients can maintain effective communication and operational efficiency.

Can SIM assist with multi-vendor network support?

Yes, SIM specializes in multi-vendor network support. We understand the complexities involved in managing networks that incorporate equipment and services from various vendors. Our team is equipped to provide seamless integration and support, ensuring that all components of the network function harmoniously. We work closely with our clients to develop customized strategies that optimize performance and minimize downtime across their multi-vendor environments.

What is the process for engaging SIM's managed services?

Engaging SIM's managed services begins with an initial consultation where we assess your specific needs and challenges. Our team will then develop a tailored service plan that outlines the scope of work, timelines, and deliverables. Once the plan is agreed upon, we will implement the necessary solutions and provide ongoing support and monitoring to ensure optimal performance. Our goal is to create a partnership that allows you to focus on your core business while we manage your telecommunications infrastructure.

How does SIM handle logistics and procurement support?

SIM offers comprehensive logistics and procurement support to streamline the supply chain process for our clients. We leverage our extensive network of suppliers and partners to source high-quality equipment and materials at competitive prices. Our logistics team ensures timely delivery and efficient inventory management, minimizing delays and disruptions. By handling these critical functions, we enable our clients to focus on their operational goals while we manage the complexities of procurement and logistics.

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