Shared Services Canada | Services partagés Canada

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Shared Services Canada offers a range of IT services that include email services, data centre management, telecommunications, and workplace technology solutions. They focus on modernizing the government's IT infrastructure to improve efficiency and security. Additionally, they provide IT service management and cybersecurity services to protect government data and ensure reliable communication.

Shared Services Canada prioritizes cybersecurity by implementing robust security measures across its IT infrastructure. This includes regular security assessments, compliance with federal security standards, and the use of advanced technologies to monitor and mitigate threats. They also provide training and resources to government employees to enhance awareness and adherence to security protocols.

Yes, Shared Services Canada offers cloud solutions tailored for government departments. They assist in migrating applications and data to the cloud, ensuring that these services meet the specific needs of various departments while maintaining compliance with security and privacy regulations. Their cloud services are designed to enhance scalability, flexibility, and efficiency in government operations.

Shared Services Canada plays a crucial role in managing telecommunications services for the Government of Canada. They provide a unified approach to telecommunication solutions, including voice, video, and data services. This includes the implementation of modern communication tools such as videoconferencing systems, which facilitate collaboration among government employees across various locations.

Government departments can request services from Shared Services Canada through their official channels. Typically, this involves submitting a service request via the Shared Services Canada portal or contacting their service desk for assistance. Departments are encouraged to outline their specific needs so that Shared Services Canada can provide tailored solutions that align with their operational requirements.

Shared Services Canada is actively engaged in several initiatives aimed at modernizing IT services across the government. These initiatives include the transition to cloud-based solutions, the consolidation of data centres to improve efficiency, and the enhancement of cybersecurity measures. They are also working on implementing new technologies that support remote work and collaboration, ensuring that government services remain accessible and effective in a rapidly changing digital landscape.