Sestek

WHO WE ARE At Sestek, we believe in building technologies to increase life quality. With our conversational AI and Analytics solutions, we help companies to be data-driven. This means we help them understand customers better and focus on things to make their lives better.WHAT WE DO Conversational AI We help companies use AI to automate customer-related processes, increase self-service rates and cut down their operational costs. The solutions are Conversational IVR, Chatbots and Virtual Assistants.Conversational Analytics We analyze all customer-agent and customer-bot conversations to help companies understand the root cause behind customer issues and solve them faster. The solutions are Speech and Text Analytics, Agent Performance Analytics and IVR Analytics. Conversational Biometrics We benefit from the most trusted security feature; the human voice, to help companies provide faster and safer services to their customers. The solutions are Passive and Active Biometrics.