About ServiceCheck Inc

website icon
Website
employees icon
Employees
11-50 employees View all link out icon
industry icon
Industry
Information Services
location icon
Location
5665 New Northside Drive, Suite 400, Atlanta, GA 30328, US
description icon
Information
ServiceCheck launched the 1-800 Customer Recovery and Feedback industry. Servicing more than 100 Brands and over 1,000 clients, ServiceCheck partners with its clients to provide a "WOW" customer experience to their customer base. ServiceCheck connects with customers through multiple channels of communication (phone, email, and web). Services provided include 1-800 Live Answer Customer Recovery and Feedback, Seamless Web Contact Processing and Response, Social Media Solutions, Employee and Crisis Management Hotlines. All of these services are interpreted through ServiceCheck's state of the art, proprietary, real-time reporting system. ServiceCheck is improving Profitability, Brand Loyalty and Quality for its clients...one contact at a time!

ServiceCheck Inc Alternatives

Industry
Information Services
Industry
Information Services
Industry
information services
Industry
information services
Industry
information services
Industry
information services
Industry
information services

Frequently Asked Questions about ServiceCheck Inc

Who are the decision makers in ServiceCheck Inc?

The decision makers in ServiceCheck Inc are Nancy Fuerst Belazi, Rich Flaherty, etc. Click to Find ServiceCheck Inc decision makers emails.

What services does ServiceCheck offer to enhance customer experience?

ServiceCheck specializes in providing comprehensive customer experience solutions, including outsourced contact center services, customer feedback collection, and recovery strategies. By leveraging advanced technology and a dedicated team, ServiceCheck helps businesses understand their customers' needs and improve overall satisfaction through tailored solutions.

How does the 1-800 Customer Recovery and Feedback service work?

The 1-800 Customer Recovery and Feedback service allows businesses to connect with their customers through a dedicated hotline. This service is designed to gather feedback on customer experiences and address any issues promptly. ServiceCheck's trained representatives engage with customers to understand their concerns, resolve problems, and ensure a positive experience, ultimately leading to improved customer loyalty.

Which industries does ServiceCheck support?

ServiceCheck supports a wide range of industries, including retail, hospitality, healthcare, and e-commerce. With experience servicing over 100 brands, the company tailors its customer experience solutions to meet the unique needs of each sector, ensuring effective communication and enhanced customer satisfaction across various markets.

Can ServiceCheck help my business improve its customer service metrics?

Absolutely! ServiceCheck partners with businesses to analyze their current customer service metrics and identify areas for improvement. By implementing best practices and utilizing data-driven insights, ServiceCheck can help enhance response times, increase customer satisfaction scores, and ultimately drive better business outcomes.

What is the process for partnering with ServiceCheck?

To partner with ServiceCheck, businesses can start by reaching out through their website or contacting their sales team directly. After an initial consultation to understand your specific needs and goals, ServiceCheck will develop a customized plan that outlines the services and solutions best suited for your organization. The onboarding process is streamlined to ensure a smooth transition and immediate impact.

How does ServiceCheck ensure the quality of its outsourced contact center services?

ServiceCheck prioritizes quality through rigorous training programs for its contact center representatives, ongoing performance monitoring, and customer feedback analysis. The company employs a combination of technology and human oversight to maintain high service standards, ensuring that every interaction aligns with the client's brand values and delivers a 'WOW' customer experience.

Supercharge your
Prospecting &
Outreach with
ContactOut

Search Portal

Find countless prospects outside of LinkedIn fast

Accelerate prospecting with instant access to 300M professionals from 30M companies with the right contact details.

Discover the source of our data

Learn more