Brand Experience | Customer Experience | Voice of Customer | Customer Surveys | Mystery Shopping | Employee Engagement | CXSecond To None is a leading, independent customer experience research firm. We empower customer-centric companies to deliver consistent, intentional and authentic consumer experiences.We adeptly design and manage mystery shopping, compliance and voice of customer solutions, unifying real-time reporting and analytics into role-specific insights. Second To None's work is grounded in strategic relevance, program integrity and actionability.We serve leading brands across the U.S. and Canada within the retail, restaurant, healthcare, financial services, healthcare, education and government sectors.
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1,001-5,000 employees
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market research
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303 Detroit Street, Suite 1,Ann Arbor,MI,US
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1989
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Mystery Shopping, Customer Satisfaction Surveys, Compliance Audits, Analytics, Role-Specific Reporting, Customer Insights, Voice Of Customer, Market Research, Customer Insights, Customer Advocacy
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Jeff Hall is the CEO of Second To None. To contact Jeff Hall email at [email protected]. Or you may call +1.7343028401
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