PrimEngage

PrimEngage delivers new-generation contact center services that profoundly engage, drive brand performance, and build profitable customers for life. - We have a proven, proprietary process to identify, onboard, develop, and retain outstanding Super Agents who are able to consistently deliver superior performance and brand experiences.- We build and sustain an innovative culture that focuses people and processes on imprinting brands in every call and touchpoint. We strengthen our clients’ brands by consistently weaving their brand promises throughout contact center campaigns.- Our data-driven engagement centers are powered by advanced business analytics, attaining a superior understanding of the customers’ language and emotion. These real-time business and operational insights are actionable, and drive the optimization of all call center resources.Solutions:Targeting & Selecting Profitable CustomersTechnical Support & Customer CareU.S. Hispanic Market Expansion