Phone Service Centre

With over 250 stores in France, Belgium, Germany, Italy and Spain and more stores opening imminently. The UK the mobile phone repair retail network, which allows customers to have their devices repaired while they wait, is proving invaluable to both retail customers, local businesses and also policyholders of mobile phone insurance. The enterprise is majority owned by SPB Group which is Europe’s leading affinity insurance and services provider for major brands. SPB Group, is highly experienced within the mobile device insurance market, and recognises the importance these devices play. With its UK headquarters in Portsmouth, the Group extended its footprint by bringing the popular mobile phone walk-in repair facility, Point Service Mobiles, to the UK under the brand Phone Service Centre. Repair rather than replace With over 32 million phones are purchased yearly in the UK, and 6 million being handed down* there’s an increased dependency on them functioning properly as consumer rely on running their entire lives from them. So when something goes wrong with your smartphone they can cost hundreds of pounds to replace and most insurance repair services take days to return handsets by post. Phone Service Centre brings to the UK insurance market a unique ‘drop in’ repair service, as well as helping consumers without insurance too. Phone Service Centre is the first insurance approved repairs service on the high street. It offers a range of quality and trustworthy ‘while you wait’ solutions for smartphone and tablet from charging or battery issues to broken screens or replacement devices, with the majority of repairs being carried out in under 40 minutes and providing customers with a 12 month guarantee. The service is especially valued by SPB UK’s online insurance clients as it now offers them a physical presence on the high street to complement their online activity. *source: Deloitte