Ooredoo Oman

About Ooredoo Oman

We are a community-focused business so we have a responsibility to our customers to help contribute to the social and economic development of the communities we operate within.

Our vision is based on a strong belief that we can help enrich people’s lives and stimulate human growth.

We enable youth, helping them to grow and fulfill their potential.
We empower underserved communities, delivering access to services and information.
We champion women, helping them to thrive in society.
We continue to be a catalyst for entrepreneurs and small businesses, the cornerstone of economies across our footprint.

We all aspire to do more, see more and be more. So let’s do this together.

Our strategy is focused around three pillars:

1) Differentiate on customer experience
We’re delivering a market leading customer experience that makes us stand out.

2) Strengthen our foundations
We’re increasing our productivity, developing our people and improving our ability to generate revenue and profit out of what we do.

3) Invest in new growth areas
We’ll continue to invest in new businesses as well as emerging innovations that provide growth opportunities.

Website	http://www.ooredoo.om
Employees	1,001-5,000 employees View all Ooredoo Oman employees
Industry	Telecommunications
Headquarter	P.O.Box 874, Al Ghubra, OM
Founded	2004
Keywords	Mobile Communications, Fibre, Wimax, 4G - Lte, Broadband 3G+

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Frequently Asked Questions about Ooredoo Oman

Who is the CEO of Ooredoo Oman?

Carmela Stephanie Aguila is the CEO of Ooredoo Oman. To contact Carmela Stephanie Aguila email at [email protected].

Who are the decision makers in Ooredoo Oman?

The decision makers in Ooredoo Oman are Ahmed Al Musafir, Ahmed Al Wardi, Aisha Noor, etc. Click to Find Ooredoo Oman decision makers emails.

What types of mobile communication services does Ooredoo Oman offer?

Ooredoo Oman provides a wide range of mobile communication services, including prepaid and postpaid plans, data packages, and international calling options. Customers can choose from various plans tailored to their needs, whether for personal use or business purposes. Additionally, Ooredoo offers 4G LTE and 3G+ services, ensuring high-speed connectivity across the country.

How can I upgrade my internet plan to a higher speed or data limit?

Upgrading your internet plan with Ooredoo Oman is simple. You can visit the Ooredoo website or use the Ooredoo app to view available plans and select the one that best fits your needs. Alternatively, you can visit a nearby Ooredoo store or contact customer service for assistance. Once you choose a new plan, the upgrade will typically take effect immediately or within a few hours.

Does Ooredoo Oman provide solutions for businesses?

Yes, Ooredoo Oman offers a variety of solutions tailored for businesses of all sizes. These include mobile and fixed-line services, internet connectivity, cloud solutions, and enterprise-grade communication tools. Ooredoo also provides customized packages that can be designed to meet specific business requirements, ensuring that companies can stay connected and competitive in their industries.

What is the coverage area for Ooredoo's broadband and mobile services?

Ooredoo Oman has extensive coverage across the country, including urban and rural areas. The company continually invests in expanding its network infrastructure to provide reliable mobile and broadband services. You can check the coverage map on the Ooredoo website to see the availability of services in your specific location.

How does Ooredoo contribute to the social and economic development of communities?

Ooredoo Oman is committed to being a community-focused business. The company actively participates in various initiatives aimed at social and economic development, including educational programs, digital literacy campaigns, and support for local businesses. Ooredoo also invests in sustainable practices and community engagement to ensure that its operations positively impact the communities it serves.

What should I do if I experience issues with my service?

If you encounter any issues with your Ooredoo service, you can first try troubleshooting with the help of the Ooredoo app or website, which offers guides for common problems. If the issue persists, you can contact Ooredoo's customer service via phone, email, or by visiting a local store. The customer support team is available to assist you and resolve any issues as quickly as possible.