National Service Bureau, Inc.

National Service Bureau (NSB) is a national debt recovery agency founded in 1986 and based in Seattle, Washington. We specialize in managing delinquent accounts receivable and we provide a range of collection services to help your business collect on accounts past due. OUTSTANDING CONSUMER RELATIONSOur focus on providing superior client service includes providing consumers with a nonconfrontational counseling approach. It is not our job just to increase your collections, it is our job to increase your revenue. REPONSIVE CLIENT SERVICESOur approach to client service is to provide you service built around your definition of the ideal agency relationship. We will work continuously with you to refine and enhance every aspect of our relationship. COMMUNICATIONS AND REPORTINGContinual communication ensures that we stay on the same page with target dates, goals, and understanding each other’s processes and procedures. From industry standard reports to 24/7 access to your accounts, we’ve got you covered. TOTAL COMPLIANCENSB works hard to maintain strict compliance with all governing laws and regulations. We adhere to ACA International’s stringent code of ethics to promote fair and honest collection practices. HIGHLY EFFECTIVE DATA SECURITYlayered, multi-tiered approach to security protects the integrity, availability, accountability and appropriate confidentiality of both NSB’s and our clients’ data.CORE VALUESNational Service Bureau operates on a foundation of Core Values:1. Follow Through2. Be Engaged3. Think First4. Be Respectful5. Be Accountable These are shared with employees company-wide, are the basis of who we hire, and are integrated throughout our business processes.