National Response

National Response is a Canadian company founded in 2001 as the data collection arm of Hay Research International. The company offers high-quality CATI and on-line research services to Canadian and U.S. companies. It prides itself on its personalized approach to data collection. It operates a 50 station CATI call centre in Toronto and offers on-line research services on the Confirmit platform. The company’s key personnel are veterans of call-centre and data collection management. Having worked together for many years, they operate as an efficiently functioning unit, synchronizing their various skills and winning the respect of many of Canada’s blue-chip companies for their efficiency and professionalism. National Response has particular expertise in survey work that requires special attention and care -- executive interviewing, interviews with customers where the client relationship is on the line, Express2Web (our telephone recruit to web service) and mixed-mode research. We offer research in many languages in addition to English and French. If your next project requires the kind of special care and a proactive approach to service we offer, you should give us a call. You’ll find us very easy to deal with.