Mystery Shoppers Ltd

Mystery Shoppers Ltd is dedicated to providing mystery shopping services and customer satisfaction research to businesses of all sizes and within any industry. Mystery Shopping is hugely versatile and can be used to gain insight into customer experience; staff performance; compliance monitoring and competitor intelligence. As well as being the diagnostic tool, mystery shopping is often also the solution – a periodic ongoing programme can quickly improve the overall business performance and increase sales, customer service levels and ensure ongoing compliance. With over 28 years’ experience, Mystery Shoppers Ltd has grown one of the biggest panels of mystery shoppers in the UK with over 260k with 70k active in the last 18 months.