Metro Trains Melbourne

About Metro Trains Melbourne

Since November 2009 Metro Trains Melbourne has been the operator of Melbourne’s growing suburban railway.

Currently running more than 15,000 services a week across 16 lines, Metro is committed to creating one of the best engineered railways in the world.

Melbourne is Australia’s fastest growing city – a city which is becoming increasingly reliant on public transport networks. Since 2009, Metro’s momentum to grow and change the network has remained steadfast, understanding it is no longer a traditional suburban railway.

Adopting global best-practice across all facets of the business provides the foundation for the transformation to a high capacity and high frequency metro-style railway designed for the growing city of Melbourne.

With more than 7000 team members across Victoria, we provide an environment that is rooted in honesty and integrity. Metro's team members are committed to serving our communities with the best possible services.

Website	http://www.metrotrains.com.au
Employees	1,001-5,000 employees View all Metro Trains Melbourne employees
Industry	Transportation/Trucking/Railroad
Headquarter	700 Collins St, Melbourne, Victoria 3008, AU
Founded	2009
Keywords	Infrastructure, Projects, Construction, Training, Engineering, Public Transport, Rolling Stock, Metropolitan Passenger Rail Transportation

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Frequently Asked Questions about Metro Trains Melbourne

Who is the CEO of Metro Trains Melbourne?

Raymond O'flaherty is the CEO of Metro Trains Melbourne.

Who are the decision makers in Metro Trains Melbourne?

The decision makers in Metro Trains Melbourne are Adrian Rowland, Andrew Lezala, Darren Quinlivan, etc. Click to Find Metro Trains Melbourne decision makers emails.

What services does Metro Trains Melbourne provide?

Metro Trains Melbourne operates the suburban railway network in Melbourne, providing over 15,000 train services each week across 16 lines. The services include regular passenger trains, special event services, and accessibility options for individuals with disabilities. Additionally, Metro is involved in infrastructure projects and engineering solutions to enhance the efficiency and safety of the rail network.

How can I find train schedules and service updates?

Train schedules and service updates can be accessed through the Metro Trains Melbourne website or the official Metro app. The website provides real-time information on train departures, service disruptions, and planned maintenance. Users can also subscribe to service alerts via email or SMS to stay informed about any changes to their usual travel plans.

What measures does Metro Trains Melbourne take to ensure passenger safety?

Metro Trains Melbourne prioritizes passenger safety through various measures, including regular maintenance of trains and infrastructure, staff training, and the implementation of safety protocols. The network is equipped with CCTV surveillance, emergency communication systems, and safety personnel on trains and at stations. Additionally, Metro runs awareness campaigns to educate passengers about safe travel practices.

Are there any training programs offered by Metro Trains Melbourne?

Yes, Metro Trains Melbourne offers a range of training programs aimed at developing skills in various areas related to public transport and rail operations. This includes training for operational staff, engineering courses, and safety training for employees. The company is committed to fostering a skilled workforce to support its infrastructure and service delivery.

What initiatives does Metro Trains Melbourne have for sustainability?

Metro Trains Melbourne is committed to sustainability and reducing its environmental impact. Initiatives include the use of energy-efficient trains, waste reduction programs, and partnerships with local communities to promote public transport usage. The company is also investing in renewable energy sources and exploring innovative technologies to further enhance sustainability in its operations.

How does Metro Trains Melbourne support accessibility for passengers with disabilities?

Metro Trains Melbourne is dedicated to making its services accessible to all passengers, including those with disabilities. This includes features such as step-free access at many stations, designated seating on trains, and assistance from staff when needed. The company also provides information on accessible services through its website and customer service channels to ensure that all passengers can travel safely and comfortably.