Matrix Automotive

Matrix Automotive specialises in providing Vehicle Manufacturers with a fully managed customer focused solution to retain customers in a Branded replacement vehicle following the event of an accident and vehicle write-off.The Matrix team has vast experience both in the Replacement Vehicle market sector and managing Total Loss Avoidance (TLA) services for Vehicle Manufacturers with a track record of delivering a Dealer centric proposition utilising a combination of market leading technology and customer service teams.How does Matrix Work?Matrix offers vehicle manufacturers a turnkey solution should no formal accident management solution exist, however Matrix can also bolt onto your existing accident management provider or in-house process via our unique referral portal.Matrix also works in line with any manufacturer working with a TLA (total loss avoidance) strategyThe importance of matrix to a Vehicle Manufacturer?With a total loss rate of around 2.5% (2,400 per 100,000 carpark), Matrix is critical in ensuring clients are retained once they are left in the open market following a total loss settlement.With an accident rate of 12%, research confirms that 25% of consumers look to replace their vehicle after 6 months of an accident & 43% after 12 months. With this in mind, a replacement vehicle marketing strategy is also a key part of the Matrix solution allowing vehicle manufacturers to ensure retention is maximised.