About Level Platforms
Level Platforms was founded in 1999 as a managed service provider targeting small and medium sized businesses across the US and Canada. The Company shifted its strategy in 2003 to remote monitoring and management software leveraging its deep managed services expertise for the benefit of the growing number of solution providers transitioning from reactive break fix to proactive managed services.
In May 2004, Level Platforms released the first version of Managed Workplace for solution providers. Its simplicity, elegance and power made the product an instant success. Since then Level Platforms has won virtually every major award for which it qualified and has quickly established itself as the market leader in terms of market adoption, product innovation and commitment to Partner success.
We are proud of our accomplishments and excited by the future. Despite our early achievements, we know we are only at the beginning in realizing our vision of a ubiquitous collaborative IT service platform that will transform the reliability and performance of computer networks around the world.
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11-50 employees
View all Level Platforms employees
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Software Development
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309 Legget Drive, Suite 300, Ottawa, Ontario K2K 3A3, CA
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1999
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Remote Monitoring And Management Platform For Managed Service Providers
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Frequently Asked Questions about Level Platforms
The decision makers in Level Platforms are Jane Hunt, Nick Foster, Wayne Hatton, etc. Click to Find Level Platforms decision makers emails.
Level Platforms provides a comprehensive Remote Monitoring and Management (RMM) platform designed specifically for Managed Service Providers. Our services include proactive monitoring, automated patch management, remote access, and reporting tools that help MSPs manage their clients' IT environments efficiently. Additionally, we offer customizable dashboards, alerting systems, and integration capabilities with other tools to enhance service delivery.
Level Platforms supports small and medium-sized businesses by equipping MSPs with the tools they need to deliver reliable IT services. Our RMM platform allows MSPs to monitor client systems 24/7, ensuring that any issues are identified and resolved quickly. This proactive approach minimizes downtime and enhances productivity for SMBs, allowing them to focus on their core business operations without worrying about IT challenges.
Level Platforms caters to a wide range of industries, including healthcare, finance, education, and manufacturing. Our RMM solutions are designed to meet the specific compliance and operational needs of these sectors. For example, in healthcare, we help MSPs ensure that patient data is secure and that systems are compliant with regulations such as HIPAA. In finance, our platform assists in maintaining the integrity and security of sensitive financial information.
Yes, Level Platforms' RMM solutions are designed with integration in mind. Our platform can seamlessly connect with various third-party applications, including ticketing systems, accounting software, and cybersecurity tools. This flexibility allows MSPs to create a cohesive IT management ecosystem that enhances operational efficiency and service delivery.
The key benefits of using Level Platforms for remote monitoring and management include enhanced visibility into client IT environments, improved response times to issues, and increased operational efficiency for MSPs. Our platform provides real-time monitoring and alerts, enabling MSPs to address potential problems before they escalate. Additionally, the automation of routine tasks such as patch management reduces the workload on IT staff, allowing them to focus on strategic initiatives.
Yes, Level Platforms offers comprehensive training and support for MSPs to ensure they can effectively utilize our RMM solutions. We provide a variety of resources, including online training modules, documentation, and live support. Our goal is to empower MSPs with the knowledge and skills they need to maximize the benefits of our platform and deliver exceptional service to their clients.
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