ERC is engaged in the solicitation and contracting of domestic, near-shore and off-shore call center services, business process outsourced (BPO) services and related technology/facility components. Through its core offerings, ERC provides a comprehensive service suite including call center operations, facility site evaluation and construction and call center technology solutions including virtualized (cloud computing) environments, bio-metric authentication and access control, proprietary agent-desktop configurations and call center furnishings.
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11-50 employees
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Outsourcing/Offshoring
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7362 Futures Drive, Suite 26,Orlando,Florida,US
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2007
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Process Reengineering, Call Center Hosting, Custom Technology Innovation, Universal Customer Communications
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