Lakeland Care

Lakeland Care, Inc. (LCI) is a Wisconsin-based managed care organization (MCO) providing long-term care services and supports to eligible frail elders and individuals with physical and intellectual/developmental disabilities through Wisconsin’s Family Care program. Lakeland Care’s goal is to support individuals to live as independently as possible in their homes and communities by providing high quality, cost effective services and supports using a member-centered, outcome-based approach. Lakeland Care offers the Family Care Program in the following counties: Brown, Calumet, Door, Florence, Fond du Lac, Forest, Kewaunee, Langlade, Lincoln, Manitowoc, Marathon, Marinette, Menominee, Oconto, Oneida, Outagamie, Portage, Shawano, Vilas, Waupaca, Winnebago, and Wood.Mission: Enriching individuals’ lives by honoring their values through high quality, cost effective care and supports.Vision:We are a person-centered organization that coordinates care and supports to build and sustain individuals’ success by:•Delivering high quality, cost-effective options•Expanding individuals’ access and choices •Enhancing partnerships and resources •Improving the health and well-being of individuals, families and communities Guiding Principles: Teamwork: Build and nurture collaborative relationships while valuing the contributions of all.Respect: Display a professional attitude that respects diverse opinions, values and expertise of all stakeholders.Accountability: Accept responsibility for actions and results.Customer Service: Treat everyone as a customer and deliver high quality service through the dedicated effort of all.Communication: Utilize an open-minded and solution-focused approach with consistent and timely follow through.