118 218 Le Numéro
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About 118 218 Le Numéro
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1,001-5,000 employees
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Information Services
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655 Madison Avenue 3rd Floor, New York, NY 10065, US
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We are kgb – the world’s largest independent provider of directory assistance and enhanced information services. With a head office in New York, we have a presence in the UK, Ireland, France, Austria, Switzerland, Germany, Morocco, and Philippines.
You will know us from our brands including The Number 118 118 in the UK and Le Numero 118 218 in France, both of which are leading players in their respective markets. During its 20-year history, kgb has built some of the most successful brands in telecommunications, customer care, and enhanced information services sectors.
kgb is also now more than a traditional directory assistance services, with services such as call completion, movie listings, train schedules, price comparisons, and "Ask Us Anything" services across multiple platforms. This includes mobile and landline phones, SMS and the Internet.
kgb's customer care business, Conduit Global, operates in the USA and Europe and has over 15 years of experience in providing call centre support for many leading customer service and sales-oriented organisations across a variety of industry groups, including telecommunications, cable, utilities, government, and health care.
118 118 Money is the latest addition to the kgb family following a launch into the financial services market in 2013.
In everything it does, kgb seeks to provide ready and prompt fulfilment, delivered by people with a passion for creating products and services that save time and enable people to get on with enjoying their lives by cutting out the hassle.
Our Mission:
To solve problems - big and small - for consumers and businesses, every single day, with urgency and care.
Our Vision:
To be the best company at providing essential solutions, anywhere and anytime, so that our customers can focus on what they do best...making every day better.
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118 218 Le Numéro Alternatives
Frequently Asked Questions about 118 218 Le Numéro
Bruce Stewart is the CEO of kgb. To contact Bruce Stewart email at [email protected].
The decision makers in kgb are Adrian Stratton, Antoni Antoni, Eugeny Haritonov, etc. Click to Find kgb decision makers emails.
kgb provides a range of directory assistance and enhanced information services. Our primary offerings include 24/7 live operator assistance for phone directory inquiries, information retrieval services across various sectors, and specialized solutions for businesses to enhance customer engagement and support. We also provide marketing insights and data analytics to help businesses understand their customer needs better.
By partnering with kgb, your business can enhance customer service through our reliable directory assistance and information services. Our solutions can help reduce wait times for customers, improve satisfaction rates, and provide valuable insights into customer inquiries. Additionally, our marketing services can assist in targeting your audience more effectively, leading to increased engagement and sales.
kgb serves a diverse range of industries, including telecommunications, retail, healthcare, and travel. Our services are tailored to meet the specific needs of each sector, ensuring that we provide relevant and timely information to customers. Whether it's assisting with customer inquiries in a retail environment or providing critical information in healthcare settings, kgb is equipped to support various industries.
Yes, kgb offers directory assistance services in multiple countries, including the UK and the US. Our global presence allows us to provide localized support while maintaining high standards of service. Customers can access our services through various channels, including phone and online platforms, ensuring convenience and accessibility.
At kgb, we prioritize the accuracy and reliability of the information we provide. Our team of trained operators utilizes advanced technology and comprehensive databases to retrieve the most current and relevant information. Additionally, we continuously update our systems and processes to ensure that our data remains accurate and up-to-date, minimizing the risk of misinformation.
Absolutely! kgb understands that every business has unique requirements. We offer customizable solutions that can be tailored to fit your specific needs, whether you require specialized information retrieval, customer support services, or marketing insights. Our team will work closely with you to develop a solution that aligns with your business objectives and enhances your overall customer experience.
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