IT Sonix UK

IT Sonix (formerly itCampus) is the award-winning developer of contact centre technology. We develop software that is powerful, robust & provable as best-of-breed. No other software will impress as much. Guaranteed. We also develop bespoke software for mid-market applications. Focus is on quality, 'finish' & software ergonomics. IT Sonix speech analyitcs offers live, real-time, monitoring of all calls in progress. Our call centre suite covers outbound & inbound. It will outperform any other vendor when benchmarked. All solutions can be used hosted or premises-based. Fully compliant with all regulatory standards, including Ofcom, DMA & PCI-DSS. IT Sonix technology is trusted by many of the world's major companies, who benefit from the reliability & quality for which German engineering is renowned. It boosts productivity, quality, efficiency and sales. Facts: - 9 of the 10 largest call centres in Germany (and 48% of the rest) rely on IT Sonix technology - Over 52,000 agents use IT Sonix software worldwide - Over 2 billion minutes of outbound calls via IT Sonix diallers - Unique ties to leading European universities & research institutes - All projects designed, developed & tested to ISO 9001 - Hosting is ISO 27001 compliant - PCI-DSS compliant History: 1999: University spin-out. 8 people. 1999 - 2009: Growth to market leader, employing 145 highly qualified staff. 2009: Acquired by Software AG: the world's largest BPM company: 10,000+ customers; 70+ countries; 6,000+ employees; Market Cap €2bn+ 2011: Management buy-out of itCampus Communications. 2012: Re-brand to IT Sonix. Specialties: Call Centre Technologies & Software Campaign Management Multichannel Customer Interaction Speech Analytics Predictive Dialler Vocal Coach Interactive Voice Response