About Intelligent Virtual Agents
Intelligent Virtual Agents provides a conversational experience that was previously impossible with offshore outsourcing. We eliminate the accents of cost effective agents. We do this by blending technology, people and operational excellence.
Our agents control the whole conversation by using our patented soundboard. With this technology they are able to deliver a clear and concise message at 1/3 the typical cost of a typical call center agent.
Our Services at a glance:
- Inbound/Outbound Customer Service 24/7/365
- Voice, Email, Online Chat Support
- Customer Retention
- Inbound Telesales
- Proactive Complaint Management
- Technical Support
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1-10 employees
View all Intelligent Virtual Agents employees
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Outsourcing/Offshoring
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2012
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Customer Retention, Outbound Sales, Inbound Customer Service, Inbound Telesales, Online Chat Support, After Hours Customer Service, Email Customer Support, Level 1 Technical Support
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