ICON Communication Centres S.r.o.

About ICON Communication Centres S.r.o.

Headquartered in Prague and established in 2003, ICON Communication Centres s.r.o. is a multilingual BPO and call centre specialising in inside sales and account management customer experiences for B2B brands.

ICON's solutions harness a combination of cutting-edge technology and A-player human resource to deliver high-touch, high-value customer interactions in 30 languages at a native-level.

Outsourcing specialists design bespoke inside sales journeys that target, convert, onboard, develop and retain B2B customers. ICON's end-to-end monitoring accurately measures every touchpoint to ensure continuous improvement and return on investment.

ICON's strategic account management focuses on developing relationships and building long-term, mutually beneficial partnerships with key customers for clients. An ICON team helps B2B brands adapt quickly to market forces and provide insights into what their customers desire and require for success.

Clients benefit from a mature and experienced workforce, competitive price point, endorsed location, and accessible geographical position in Central Europe.

Executive Team
CEO - Helen Hickin
CFO - Jiri Krachtovil
COO - Neal Bartram
CBDO - Mark Matthews

Registered in the Czech Republic
Municipal Court Prague
Section C, File 92646
Company ID:2 6771845

Website	https://www.theiconadvantage.com/
Employees	11-50 employees View all ICON Communication Centres S.r.o. employees
Industry	Outsourcing/Offshoring
Phone number	+420 221 709 223
Headquarter	Corso Karlin Building, Krizikova 36a, Praha, Praha 8 186 00, CZ
Founded	2003
Keywords	Multilingual, Outsourcing, Bpo, Call Centre, Contact Centre, Account Management, B2B, Inside Sales