Helpshift

Helpshift bridges the disconnect between conventional customer service channels—like email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.
Helpshift contact details
Employees
51-200 View all
Industry
internet
Location
San Francisco, California, US

Helpshift Management & Employee Directory

Akash
A
Akash
Director - Product Management at Helpshift Inc.
Akshay Vaidya
AV
Akshay Vaidya
Head of Engineering and India site lead at Helpshift
Alisa Streifler
AS
Alisa Streifler
Senior Customer Success Manager at Helpshift
Brian Piper
BP
Brian Piper
Helping Mobile-First Organizations Create a Seamless Customer Experience
Hartman
H
Hartman
Vice President Sales, Americas at Cross Match Technologies
Janice Le
JL
Janice Le
Product Leader @Avalara. "People ignore design that ignores people."
Jishnu B
JB
Jishnu B
Managing Director at Nexus Venture Partners
Manoj Nagar
MN
Manoj Nagar
Senior Software Architect at Helpshift
Sameer Patil
SP
Sameer Patil
Information Security Manager at HELPSHIFT TECHNOLOGIES PRIVATE LIMITED
Sudhanshu Joshi
SJ
Sudhanshu Joshi
Software Engineer at Helpshift | Hackathon winner at NPCI, Infineon, NEC, Startup India and Rajkot Smart city hackathon
Timothy Dien
TD
Timothy Dien
Fostering Product Adoption To Drive Growth and Recurring Revenue

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