Healthcare Communications UK Ltd

Healthcare Communications are #1 market leaders in patient communications, working with 123 NHS Trusts and Health boards across the UK for 19 years. With the choice of multiple channels to reach patients, your Trust will achieve the highest connection rate at the most cost effective price possible!Patient ExperienceInsights in an instant with the #1 NHS Friends and Family Test solution achieving over 40% response rates. Our Envoy software automatically collates, analyses and reports on feedback from all channels used to survey patients.Local and Inpatient surveys are effortlessly added to pick up on improvement hot spots.Appointment ManagementOur leading appointment confirmation and reminder service is reducing DNA (Did Not Attend) rates by over 40% and generating trust income of £1-4 million for our NHS clients.Our patient portal is now live in 55 hospitals, delivering appointment letters, updates and test results straight to patients smartphones. -Texts -Interactive Voice Message (IVM) -Agent calls -Online -Digital letters -Post