MASMOVIL Group is an Iberian Telecom operator that offers fixed, mobile, and broadband Internet services, for residential and business customers, also offers green energy, telemedicine, security services. Its main brands are: Yoigo, Pepephone, MASMOVIL, Lebara, Lyca Mobile, Llamaya, Virgin Telco and our regional brands Euskaltel, R, Telecable and Guuk. Since October 2019, it has also been present in Portugal with the Nowo and Oni brands. MASMOVIL has fixed fiber network infrastructures -26M homes- and more than 500 cities with 5G and its 4G network covers 98.5% of the Spanish population. MASMOVIL, which has more than 2000 committed employees and more than14 million customers in Spain, aims to be the operator in Europe with the most satisfied customers. MASMOVIL is the first and only Spanish start-up that has managed to move from MAB (2014) to IBEX 35 in 2019. Our values are: customer focus, simplicity, positive attitude and sustainability. MASMOVIL Group has been awarded the ADSLZone 2019 award for the best broadband operator and the "Best Fiber Operator" by Grupo Informático. In addition, it is the Spanish mobile operator best valued by its customers according to "The Stiga Index". On the other hand, it is the operator with the fastest fiber network in Spain in the first half of 2020, according to a study by the company nPerf. Grupo MASMOVIL is a socially responsible company that develops its activities with the greatest respect for the environment and collaborates with different solidarity activities to be the operator with the greatest positive impact on Society. Furthermore, it is the first telecom company in Europe to link the cost of its financing to ESG sustainability criteria, and to achive the Net Zero Carbon Emissions target.
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The widely used Grupo MASMOVIL email format is {first}.{last}@grupomasmovil.com (e.g. john.smith@grupomasmovil.com), which is used 75% of the time.
| Grupo MASMOVIL Email Formats | Example Email Formats | Adoption |
|---|---|---|
| {first}.{last} | john.smith@grupomasmovil.com |
75%
|
| Other formats | — |
25%
|
Adoption = share of company emails using each format — not a verification or accuracy score.
What is Grupo MASMOVIL email format?
The widely used Grupo MASMOVIL email format is {first}.{last} (e.g. john.smith@grupomasmovil.com) with 75% adoption across the company.
What is Grupo MASMOVIL customer service number?
To contact Grupo MASMOVIL customer service number in your country click here to find.
Who are the decision makers in Grupo MASMOVIL?
The decision makers in Grupo MASMOVIL are Antonio J Montero Sanchez, Rebeca Gonzalez Tejera, Unai Roldan, etc. Click to Find Grupo MASMOVIL decision makers emails.
How can I contact Grupo MASMOVIL for customer support?
You can reach Grupo MASMOVIL customer support through their official website, where you can find a contact form, live chat option, or phone numbers for different brands. Additionally, each brand under Grupo MASMOVIL has dedicated support channels for specific inquiries.
Is there a directory of staff members available at Grupo MASMOVIL?
Grupo MASMOVIL does not publicly provide a detailed staff directory. However, you can find key contacts for customer service and corporate inquiries on their website. For specific departments, it's best to use the contact options available to reach the appropriate team.
What services does Grupo MASMOVIL offer for businesses?
Grupo MASMOVIL provides a range of services for businesses, including fixed and mobile telecommunications, broadband Internet, security solutions, and telemedicine services. They cater to various industries, ensuring tailored solutions to meet specific business needs.
How can I find information about the different brands under Grupo MASMOVIL?
Information about the various brands under Grupo MASMOVIL, such as Yoigo, Pepephone, and Lebara, can be found on their official website. Each brand has its own section detailing the services offered, pricing, and unique features.
What should I do if I have a complaint about my service?
If you have a complaint regarding your service, you should first contact the customer support team of the specific brand you are using. They will guide you through the complaint process and work to resolve your issue promptly.
Does Grupo MASMOVIL offer green energy solutions?
Yes, Grupo MASMOVIL offers green energy solutions as part of their commitment to sustainability. They provide electricity services that focus on renewable energy sources, allowing customers to reduce their carbon footprint while enjoying reliable energy services.
