Government of Western Australia

The Shared Services model provides an integrated framework for Whole-of-Government to leverage economies of scale through shared technology, information and processing. In the medium and long term, this framework will provide: Increased efficiencies Increased effectiveness allowing agencies to focus on core business Increased opportunities for continuous improvement Overall value for money The implementation of Shared Services allows aggregation, standardisation, simplification and automation through the use of common systems, shared access to specialist finance and human resources expertise, and reduced management and staffing overheads. Organisations all over the world are examining ways to share corporate services. For our clients, we know this delivers professional service and results. For our people, we know this experience develop skills which are transportable internationally. Shared Services is staffed by corporate service professionals who play a pivotal role in the largest corporate services reform process ever in WA. Working in this way represents a significant change for many people and we are impressed with the contribution and enthusiasm demonstrated across the sector. We are committed to bringing the best service to the public sector and this publication sets out our business services, directions and goals for the coming years. It also sets out the values we hold in operating a high performance organisation. The launch of Shared Services is a significant step in the progress of public sector reform in Western Australia.