Global Inn Hotel and Restaurant Atlanta

To develop and implement business strategies for Food and Beverage operations aligned with the company’s overall mission, vision values and strategies.Participate in the development of the hotel’s business strategies.Develop and implement strategies for the assigned food and beverage outlets that support achievement of the hotel’s goals.Monitor status regularly and adjust strategies as appropriate.Develop the annual budget in conjunction with the Controller and General Manager.Create an environment for employees aligned with the company culture through constant communication and reinforcement.Deliver the company experience for guests and employees.Communicate and reinforce the service vision for the hotel to supervisors and employees.Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees.Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective.Recruit and select the employees needed to provide the company experience.Keep current on pulse of the guests, constantly seeking opportunities to follow-up on their experience.Provide employees with the tools and environment they need to deliver the company experience.Develop and implement strategies and practices that support employee engagement.Create the company experience for guests in the assigned food and beverage outlets.Coordinate the set-up of restaurants and lounge areas in accordance with the company’s standards.Confirm daily specials and new menu additions with the Executive Chef.Manage the food and beverage service provided in each outlet; coach employees on effective service techniques.Inspect restaurants and lounge areas on an ongoing basis and takes appropriate steps to ensure facilities meet or exceed company standards at all timesRespond to customer concerns in accordance with the company experience.Develop and implement strategies to achieve revenue and profit goal.Assist in the development of the marketing plan for the outlet by keeping current on competitors on a regular basis.Increase sales by coaching employees on effective sales techniques.Maximize productivity by using forecasting techniques to adjust scheduling.