Freshconnectapp

Despite there being a eleventy billion tools in the market, collaboration still continues to be a pain for most businesses. The minute you realize that you need more heads than one to solve something, you have to switch tabs away from your helpdesk or CRM and begin the tedious process of Ctrl+C->Ctrl+Ving everything everyone needs to know to do their part. Have you ever tried searching through hundreds of emails, chat histories to find that one bit of important information that the billing team had asked you to double check before sending an invoice to a particular prospect?This might have something to do with the fact that it happens away from where the context is, whether it’s a customer issue or a deal.Enter Freshconnect. With Freshconnect, you can have focused conversations about the work you are doing right where you’re doing the work. With Freshconnect, you can invite anyone within (or outside) your organisation to a discussion instantly. You also provide immediate context to someone who is invited, and ensure that context is updated in real-time so teams are working with the most recent information always.