Flight Delay Services (Part of TGMGroup)

Backed by one of the largest passenger transport operators in the world, Flight Delay Services ("FDS") is the UK's leading one-stop shop for airlines and handling agents that require accommodation, ground transport or other passenger welfare during flight disruption. Our team of specialist Delay Coordinators are available 365/24/7 at our Manchester, UK call centre where they , provide one-call support to airlines and handling agents in the UK & Ireland. We can arrange everything needed to care for airline passengers during flight delays and alternative surface transport during flight diversion. We are the leading provider of short-notice or pre-planned services, enabling enabling airlines and airline handling agents to manage distressed passengers, minimise delay and diversion costs and maximise their time engaging with disrupted passengers.FDS arrange services covering everything from a single overbooked passenger to wholesale network closures, such as the volcanic ash cloud in 2010 when we handled arrangements hundreds of thousands of passengers. We also support airlines with crew accommodation and transportation and we partner with some of the world's leading airlines operating to the UK and Ireland and the largest handling agents in the UK. We maintain massive databases of hotels and transport providers to deliver savings to our customers in a convenient and easy-to-access way. Call (UK) 0844 800 8829 or email [email protected]