First Class Moving Systems

At First Class, our mission is to provide quality-focused, customer-centric household goods packing, moving, storage and transportation services. First Class has adopted Total Quality Management (TQM), a management philosophy that promotes the continuous improvement of processes. Our Self-Pack and Self-Haul service delivery model has been proven to promote quality evidenced by key performance indicators (KPIs). Our professional van operator teams service each move with courteous, uniformed and background-checked crews utilizing clean, safe and modern trucks and equipment. Our flexible and timely delivery schedules are another reason transferees continue to give First Class near-perfect quality scores. Our home protection and furniture preparation standard operating procedures afford First Class extremely low claims frequency and severity for cargo and property damage. These standard operating procedures helped First Class win multiple awards for Quality, Customer Satisfaction and Claims Frequency and Severity. First Class also counsels corporations and government agencies on developing an employee relocation policy to measure and manage household goods moving and to further corporate culture and objectives. Our consultants assist relocation professionals in the procurement of relocation services and demonstrate if and how First Class can add value to its relocation program.